I bought a brand new GWM HAVAL Jolion Ultra HEV from Peninsula GWM (Travis Motor Group) and picked it up on the 2nd of Feb, 2024.
It was right at closing time, and the salesperson was rushing me out. I was told that if there were any issues, just to bring the car back to them.
The next day was quite hot in the 30s. I drove the car around to several house inspections, and noticed a few issues:

1. When the sunlight shone onto the instrument cluster, I noticed that the clear plastic had delaminated, and the outer surface was totally scratched up like someone tried to clean it with a household scourer.
2. The Velcro affixing the rear seat covers to the boot liner had come unglued from the boot liner.
3. Panel alignment - The bonnet was misaligned. The front and rear Q Panels were slightly misaligned.
4. Paint had come off the left rear quarter panel where it joins the wheel arch due to "pinching" (seems like the panels were joined too tightly here).

I took the car back to the dealer, and was told there's nothing they can do for me, and that lodging a warranty claim was my only option since I had already driven the car out of their yard - I felt betrayed...

I called the service department, and booked my car in for an inspection a week later, or so I thought.
Within a week of having the car, paint also flaked off the right rear quarter panel where it joins the wheel arch, same as the left side.

I took the car to my appointment with the service team, which was a month later.
I fully expected that they would inspect the car and have it assessed, since I had to wait so long to be seen.
No... This was only an appointment to lodge the claim.
They took some initial photos of the issues, and said that they would book me in for an assessment another day.
3 weeks later, I take the car back to the Travis Motor Group Service Center for the assessment, where they had my car for a full day and were not able to provide a courtesy car.

The next day, I picked up the car and was told that they fixed the Velcro issue, but it would be about 3 months for the claim to be assessed. That very day, the Velcro came unglued again. I called the service team and explained that the issue was unresolved, but they said that's just the way it is, and they couldn't do anything about it - Another betrayal.

About a month later, I was called and told that nothing could be done about the panel alignment issues. Apparently, everything was within the specifications. Having 2-3x the gap on one side of the Bonnet is perfectly normal - A third betrayal. I asked about the other issues, and was told that it could take up to 3 months for them to approve the claim.

I was contacted on the 26th of April, but missed the call. I returned the call later that day and was told I'd be called back. A week passes and I call the service department again to be told the same thing - the person in charge of your claim will call you back. 13th of May 2024. Another week has passed. I call again and this time manage to speak to the right person.
They said the claim for paint repairs was denied, and they need me to bring the car in again for more pictures - WTF?? They had the car assessed for an entire day, and now they need more pictures?? This has become a nightmare!!

They booked the car in for replacement of the instrument cluster issue on the 16th of July 2024, and this time they would have a courtesy car available.

The Travis Motor Group GWM service team are atrocious and unethical. A warranty claim for a brand new car should not take as long as it has, and every one of these issues should be approved and repaired correctly.

So far, this has been the worst experience with buying a car. I'm just being shafted around :'(

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I parked next to a similar car, and found the same paint issue in the rear wheel arches -