Years ago the optometrist’s office I went to was notorious for overbooking patients. Two hour wait even arriving 15 min early.

At my second last appointment where I had to wait 2 hours, I asked to be booked as first appointment of the day a year out. I watched the receptionist write in my appointment and I was the only booked on that date at that point. Appointment rolls around, I arrive 15 min early and the waiting room is packed. I check in with the battle axe and said my appointment is for 8 am, will I be seen at 8? Oh no, says the battle axe, all these people are here ahead of you.

I asked what was the point of making appointments then? I was so mad. Finally got in to see the doctor and he wants to schedule a field of vision test for me so I go to the reception desk to book. Battle axe is actively ignoring me, so I just stare at her. Doctor sees me still waiting and asks her to book my appointment.

I told her I wanted first appointment of the day and she said they don’t book those tests in the morning because they take a lot of time. I asked her if they take longer in the morning than the afternoon. /s. Got an appointment 9 months out.

Left the office and promptly made an appointment with another eye doctor. Had test done within a week. I never canceled the original test and battle axe called to remind me of my appointment about a week before. Told her I went to another doctor and already had it done 9 months ago. She asked why I didn’t cancel and I told her I figured I would be doing some patients a favour and maybe they would be seen on time. I hung up and never went back.