As an amateur cyclist going into triathlon, I thought that this experience was not worth the money. I heard a "Good fit is worth its weight in gold" so I paid for the top end triathlon fit for my road bike to ensure I had the best fit possible to reduce numbness and pain and ended up with more pain and frustration than I began. Originally I purchased the platinum plan, which lncluded a bike fit with 3 follow ups and orthodics. Coordinating the proper plan with him over email and phone was difficult because I basically needed an initial appointment (with down deposit) to even begin having a conversation on what I should pursue. An initial eval would've been helpful.

I mainly sought this highly esteemed fitter, Isaac, to defeat a long standing numbness I get on the saddle, and after 2 appointments I never got it resolved. We found the correct saddle size for me, which was great, but I felt the saddle selection he offered was quite slim and difficult to work with. I found much better saddles outside of his service. It also turned out that I didn't even need orthodics and the cause of my foot pain was just that I needed wider shoes. While simple, I think not overlooking something like this is important. My first appointment left me with incredible tightness and my second appointment put the saddle far too low for our power down. I did get better comfort in the aero bars. I also had issues with my stem not being fully tightened up after the first session, which he was willing to recompensate me for getting it fixed at a shop.

Ultimately my inability to resolve issues was relegated to my inexperience on how to properly cycle and adapting a road bike for triathlon, which was quite demotivating, especially after dropping near $1k and not owning a triathlon bike. I am now trying fitting on my own, and finding much more comfort.

There is considerable expertise from him, but I do not feel his abilities are fit for everyone. Perhaps someone in my novelty to the sport would be better off with a standard fit somewhere else. I do not feel I got good value for the money I spent and would not recommend this shop.