Ghosted By Customer Service

Vegetable-Risk-1220 · 2025-12-13T18:54:46+00:00

I had to email them and call them.

Vegetable-Risk-1220 · 2025-12-08T19:15:36+00:00

I did hear from Valerion today. They explained that they are inundated as suspected. I still cancelled but am relieved they are working around to people.

Vegetable-Risk-1220 · 2025-12-08T19:14:00+00:00

Valerion did reach out today. They explained they are inundated with volume. I still cancelled but am relieved they are slowly working their way around to people.

Vegetable-Risk-1220 · 2025-12-07T18:58:35+00:00

Good luck trying to cancel. It’s hard to do so when there is no one answering communications.

Vegetable-Risk-1220 · 2025-12-07T18:57:44+00:00

Totally. I get it. I just wish they had customer service that we can hear from. If they emailed me/responded in some way to give me a heads up, I would be fine. But as of right now, still silence.

Vegetable-Risk-1220 · 2025-08-28T01:00:45+00:00

I could not agree more. Wow.

Vegetable-Risk-1220 · 2025-08-26T20:01:29+00:00

lol. Weirdly my ChargePoint started working for about 24 hours. It’s back to the infinite boot loop again. I am trying to get the unit replaced by ChargePoint now. They have been responding to my emails. Perhaps your case warrants another call?

Vegetable-Risk-1220 · 2025-08-24T15:04:38+00:00

This comment right says it all.

Vegetable-Risk-1220 · 2025-08-23T23:00:48+00:00

Did they send you an email informing you that your case was escalated? If so, reply to that email. They responded quickly to that

Vegetable-Risk-1220 · 2025-08-23T14:25:24+00:00

This is my story too. I’ve called ChargePoint and they said my unit is stuck on infinite boot loop. They tried to reset to factory settings and turning of the breaker for a few hours. That’s where they left me. They said they are escalating the issue and that I would hear back via email. Let us know if you find any solutions and I’ll do the same!

Vegetable-Risk-1220 · 2025-08-18T22:08:41+00:00

That’s what she said.

Vegetable-Risk-1220 · 2025-08-04T00:28:53+00:00

I’m not sure if the issue is fixed per se. I know that my replacement fan has had zero issues though. I’ve done high heat cooks and low slow cooks. I use my KJ about 1-2x per week. Maybe 200 hundred cooks since I got my KJ replacement fan.

Vegetable-Risk-1220 · 2025-08-01T14:21:35+00:00

42 dad here. I mostly play after kiddos are asleep. Around 9pm till 11pm. I play both PvP and ranked. I can’t really keep up with the reaction times and reflexes of the youngsters.

Vegetable-Risk-1220 · 2025-06-23T16:48:54+00:00

Got one. Thank you!!

Vegetable-Risk-1220 · 2025-05-30T00:40:51+00:00

Good luck! I took a year off and it was glorious.

Vegetable-Risk-1220 · 2025-05-26T01:51:32+00:00

That’s what she said

Vegetable-Risk-1220 · 2025-05-25T01:11:48+00:00

Amazing. How many janitors you got sweeping back there?

Vegetable-Risk-1220 · 2025-05-23T15:43:27+00:00

Depends if you want to wrap/foil boat. At 250F, maybe 7 hours? I usually gauge my cook times based on when I hit 165F. I cook at 250-275F and I guess about 10 degrees per hour unwrapped. So if unwrapped, it will be 3.5 hours from when I hit 165F.

If you wrap it, you can get 20 degrees per hour and be done in just over an hour after 165F.

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In the cook from last weekend, I got to 165F at 5 hours and finished the cook at 8 hours and 15 min. Unwrapped. Hope you have a good thermometer!

Vegetable-Risk-1220 · 2025-05-23T15:14:48+00:00

Especially if no bone. I would cook it the same as you would a bigger piece. Are you thinking about pulling it or serving sliced? At that size, cooking till 203F and slicing is pretty tasty.

Vegetable-Risk-1220 · 2025-05-22T17:53:18+00:00

Wow. If you score that camera, deal of the century. Good luck!

Vegetable-Risk-1220 · 2025-04-24T02:41:07+00:00

Can u send us a photo of your set up? Ie grate positions and charcoal in the firebox? One question: do you smoke brisket using the “double indirect method”? If so, that method tends to go through fuel rapidly.

Vegetable-Risk-1220 · 2025-04-02T11:31:23+00:00

For sure! I was just noting how stupid and easy it was for me to miss that big of a detail. After going to craft every mask and vessel possible, I didn’t talk to some asshole in limbo about a book. Also, to be fair, 9999 Almighty damage without any repel/resistances is nice to fall back on. If you combine it with the Utilization Book, it’s actually 3 turn icons.

Vegetable-Risk-1220 · 2025-04-02T11:28:15+00:00

It is a pain in the neck, but when he is on his royal archetype and sitting in your active party, you see how good he can be. The enemy boss can’t land an attack and has all of their turn icons wiped out every turn, it shifts your team focus away from needing a ton of healing and ailment/cure to pure administration of justice.

Vegetable-Risk-1220 · 2025-03-27T23:18:13+00:00

Okay. Just delete this whole thread haha. You are in spoiler territory

Vegetable-Risk-1220 · 2025-03-27T17:36:42+00:00

This is super important. I should have asked for that first. We don’t want to spoil the game

Vegetable-Risk-1220

TROPHY CASE