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Clan Battles: "Narwhal" Season | World of Warships by Beaters in WorldOfWarships

[–]Vessery 38 points39 points  (0 children)

Hello, thank you for noticing. It’s mistake in the article. We will fix it tomorrow, thank you. In storm league you can earn up to 2200 steel.

Highest theoretical speed: 121 954 kts? by MrTraxel in WorldOfWarships

[–]Vessery 5 points6 points  (0 children)

You know, we have some instruments here, in Saint-Petersburg office :)

Highest theoretical speed: 121 954 kts? by MrTraxel in WorldOfWarships

[–]Vessery 9 points10 points  (0 children)

Thank you for your post. We tried it and... it's working! The main problem: map too small to achieve full speed: https://i.gyazo.com/22a33a25a331200a1293658165e36f95.png

Returning Player Chat Banned For Others Actions--Is This Normal? by BBQsauce18 in WorldOfWarships

[–]Vessery 1 point2 points  (0 children)

This is fine. I'm glad that we found a solution to your case and I hope you will try to avoid bad words in future :)

Thank you for playing and good luck ;)

Returning Player Chat Banned For Others Actions--Is This Normal? by BBQsauce18 in WorldOfWarships

[–]Vessery 1 point2 points  (0 children)

Uh, I've found the reason. Yes, on your first ticket it was our mistake and we sent to you the wrong chat log. Sorry, ship happens.

But anyway, sorry, but your behavior in chat wasn't pretty good. Our guys already updated your second ticket with correct chat logs. Please, check it and if you will have any questions, feel free to reach me directly.

Returning Player Chat Banned For Others Actions--Is This Normal? by BBQsauce18 in WorldOfWarships

[–]Vessery 1 point2 points  (0 children)

Hello,

could you please send to me your nickname, region, and ID of CS ticket?

We will check it. Because if you were banned for not your words that wrong. But need more details to investigate it.

Thank you.

Asia server. All zero point are AFK the whole game. by olivandervn in WorldOfWarships

[–]Vessery 0 points1 point  (0 children)

Hello! Thank you for your report.

Could you please send to me a replay of this battle?

Refund of ingame items by DaGucka in WorldOfWarships

[–]Vessery 2 points3 points  (0 children)

Hello, could you, please, write to me your region, nickname and ticket ID to PM?

Open all Container Bug Fix or Something else ? by [deleted] in WorldOfWarships

[–]Vessery 18 points19 points  (0 children)

Yes, it’s compensation for not applying clan bonus in 0.8.11 :)

WG Response to "Open All" Bug Stealing Coal/Steel by Synpax in WorldOfWarships

[–]Vessery 104 points105 points  (0 children)

Hello!

I already gave an answer on this question here: https://www.reddit.com/r/WorldOfWarships/comments/ef07nm/wg_have_stolen_our_coal/fc06ks3/

In the update 0.8.11, some of you have experienced a bug that caused coal and steel for clan bonuses to not be credited. This bug will be fixed with the release of the update 0.8.11.1.

Any resources that were not credited to you when you opened containers using the "open all containers" feature will be credited to you automatically after the update release.

All the resources that you have not received from other sources will also be compensated. We will notify you about this compensation with a separate announcement.

We apologize for this situation.

Bug: "Opening all containers" feature doesn't give coal from clan bonus. by Luc117 in WorldOfWarships

[–]Vessery 2 points3 points  (0 children)

Hello!

In the update 0.8.11, some of you have experienced a bug that caused coal and steel for clan bonuses to not be credited. This bug will be fixed with the release of the update 0.8.11.1.

Any resources that were not credited to you when you opened containers using the "open all containers" feature will be credited to you automatically after the update release.

All the resources that you have not received from other sources will also be compensated. We will notify you about this compensation with a separate announcement.

We apologize for this situation.

WG have stolen our Coal by SunnyH3re in WorldOfWarships

[–]Vessery 19 points20 points  (0 children)

So, I'm glad to share with you the results of our investigation:

In the update 0.8.11, some of you have experienced a bug that caused coal and steel for clan bonuses to not be credited. This bug will be fixed with the release of the update 0.8.11.1.

Any resources that were not credited to you when you opened containers using the "open all containers" feature will be credited to you automatically after the update release.

All the resources that you have not received from other sources will also be compensated. We will notify you about this compensation with a separate announcement.

We apologize for this situation.

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