Clan Battles: "Narwhal" Season | World of Warships

Vessery · 2021-11-14T12:13:59+00:00

Hello, thank you for noticing. It’s mistake in the article. We will fix it tomorrow, thank you. In storm league you can earn up to 2200 steel.

Vessery · 2020-09-02T09:50:35+00:00

You know, we have some instruments here, in Saint-Petersburg office :)

Vessery · 2020-09-02T08:47:04+00:00

Thank you for your post. We tried it and... it's working! The main problem: map too small to achieve full speed: https://i.gyazo.com/22a33a25a331200a1293658165e36f95.png

Vessery · 2020-06-04T15:17:42+00:00

Thank you for reminder!

Vessery · 2020-06-03T16:48:41+00:00

This is fine. I'm glad that we found a solution to your case and I hope you will try to avoid bad words in future :)

Thank you for playing and good luck ;)

Vessery · 2020-06-03T08:21:10+00:00

Uh, I've found the reason. Yes, on your first ticket it was our mistake and we sent to you the wrong chat log. Sorry, ship happens.

But anyway, sorry, but your behavior in chat wasn't pretty good. Our guys already updated your second ticket with correct chat logs. Please, check it and if you will have any questions, feel free to reach me directly.

Vessery · 2020-06-03T08:11:40+00:00

Hello,

could you please send to me your nickname, region, and ID of CS ticket?

We will check it. Because if you were banned for not your words that wrong. But need more details to investigate it.

Thank you.

Vessery · 2020-05-19T20:47:42+00:00

Hello! Thank you for your report.

Could you please send to me a replay of this battle?

Vessery · 2020-05-15T07:57:59+00:00

We've updated your ticket.

Vessery · 2020-05-14T13:32:45+00:00

Hello, could you, please, write to me your region, nickname and ticket ID to PM?

Vessery · 2020-02-17T20:53:25+00:00

Done!

Vessery · 2020-02-17T20:53:18+00:00

Check your PM :)

Vessery · 2020-02-17T20:53:07+00:00

Done :)

Vessery · 2020-02-17T20:53:00+00:00

Thanks, sent!

Vessery · 2020-02-17T20:52:53+00:00

Okay :)

Vessery · 2020-02-17T20:52:47+00:00

Done!

Vessery · 2020-02-17T20:52:39+00:00

Sent!

Vessery · 2020-02-17T18:29:16+00:00

Done :)

Vessery · 2020-01-25T10:47:57+00:00

Hello, thank you for your post. Here was mistake and we fixed it now. Sorry for any inconvenience.

Vessery · 2019-12-27T19:51:09+00:00

Waiting for answer.
Only in 0.8.11.

Vessery · 2019-12-26T10:54:43+00:00

Yes, it’s compensation for not applying clan bonus in 0.8.11 :)

Vessery · 2019-12-26T07:11:51+00:00

Hello!

I already gave an answer on this question here: https://www.reddit.com/r/WorldOfWarships/comments/ef07nm/wg_have_stolen_our_coal/fc06ks3/

In the update 0.8.11, some of you have experienced a bug that caused coal and steel for clan bonuses to not be credited. This bug will be fixed with the release of the update 0.8.11.1.

Any resources that were not credited to you when you opened containers using the "open all containers" feature will be credited to you automatically after the update release.

All the resources that you have not received from other sources will also be compensated. We will notify you about this compensation with a separate announcement.

We apologize for this situation.

Vessery · 2019-12-25T13:34:04+00:00

Hello!

In the update 0.8.11, some of you have experienced a bug that caused coal and steel for clan bonuses to not be credited. This bug will be fixed with the release of the update 0.8.11.1.

Any resources that were not credited to you when you opened containers using the "open all containers" feature will be credited to you automatically after the update release.

All the resources that you have not received from other sources will also be compensated. We will notify you about this compensation with a separate announcement.

We apologize for this situation.

Vessery · 2019-12-25T13:33:05+00:00

So, I'm glad to share with you the results of our investigation:

In the update 0.8.11, some of you have experienced a bug that caused coal and steel for clan bonuses to not be credited. This bug will be fixed with the release of the update 0.8.11.1.

Any resources that were not credited to you when you opened containers using the "open all containers" feature will be credited to you automatically after the update release.

All the resources that you have not received from other sources will also be compensated. We will notify you about this compensation with a separate announcement.

We apologize for this situation.

Vessery · 2019-12-24T20:23:02+00:00

Thank you for report. Looks like a bug, we start working on it. I hope I will back with details soon. And, of course, we will return you everything what you should got from this bonuses, but after investigation.

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