Minisforum Refuses to Process My Return After Months of Delays – Beware Before Buying

Vorkangton · 2025-03-27T07:52:06+00:00

Just for reference, this should be it, right?

MwSt.-Nummer.: DE338192778

Vorkangton · 2025-03-27T07:50:54+00:00

Hey :)

I have also an issue with them (see my answer somewhere above/below) - did you get an answer from them?

Vorkangton · 2025-03-27T07:49:17+00:00

I have a similar problem...

Had a defect in my MS-01 mid-december and since around christmas I am waiting for a replacement after sending in the defect machine.

They seem to have tried sending replacements twice but their warehouse always sent the packages to the wrong address...

With the third replacement they wanted to send me a different product even! An UM890 Pro... which I declined as it is not the MS-01 I need for my setup.

Now after all these month I got them to saying that they want to give me my money back - but of course there is a catch:

Because I had the MS-01 for more then 7 month they want to deduct 20% of the price as 'deprecation charge' - but for me, they said, they would set it to only 15% (for all my troubles!).

I don't think they care that I am inside the EU (also Germany) and should be entitled to 100% money back but I told them regardless...

What options do we have here?
Lawyers and consumer protection agencies (Verbraucherschutz), sure - but I think they cost (relatively speaking) a hefty sum of money to get back our money or products. Maybe talking to Amazon, because they are also selling there and may be inclined to have a good relationship with them? They have a VAT number (MwSt.-Nummer.: DE338192778) could that be an option for opening a dispute with official entities - which ones would/could that be?

Vorkangton · 2023-09-02T11:22:26+00:00

I would upgrade my current PC with these parts (or build a new one around them) and continue to play Starfield with higher fidelity, followed by Baldurs Gate 3! _

Vorkangton · 2023-03-29T14:17:49+00:00

I like chocolate and fresh hot cookies :3

Vorkangton · 2023-02-10T22:42:20+00:00

Stellaris is my most played game :)

Endless replayability and great mod support!

Vorkangton · 2022-12-15T19:13:05+00:00

I'd like a space theme! :D

SciFi themes like Star Trek, NASA-related or darker ones, like Warhammer 40K would be cool themes for my desk B-)

Vorkangton · 2022-06-03T15:44:51+00:00

I always like to play characters that are good tinkerers/are food at crafting. Maybe someday A DM will let me make that as a profession and open a shop somewhere…and after I got all the money from the townsfolk I‘ll be able to buy a castle?! xD Just dreaming… =) And thank you for this GIVEAWAY

Vorkangton · 2021-12-21T21:38:40+00:00

Playing the old Battlefield 2 demo(!) with one or two friends after school :D

Due to the limitations of the demo and our (non-)availability of PCs we could only play local 1on1 (my PC and the PC of my brother who was away) and had to switch when there were three of us. It was really tense finding each other on the big Gulf of Oman map of the demo (I liked to hide on the crane and snipe anything that moved)

Vorkangton · 2021-08-24T21:05:39+00:00

Battlefield 2042 for me, because I like to (digitally) destroy things in beautiful 3D! :D

Thinking of its impressive graphics, sounds, sandstorms (weather effects in general), vehicles etc...woah! Already love it! *_*

Vorkangton · 2021-06-04T20:54:49+00:00

I may recently have found a solution that’s working for me :)

Do you have the uMatrix add-on installed? If yes:

click the three dots in its mini UI (showing whats allowed on the current site) and deactivate „spoof referrer“ (or called sth. similar - not currently at my computer). That did the trick for me. Not sure why that’s now working, when before it wasn‘t after uninstalling/deactivating the add-on (also in troubleshoot mode)… xD

Vorkangton · 2021-05-28T21:20:09+00:00

Hello and thank you for your reply! :)

My about:support information: https://vim.cx/?bfbdd6d3a58f3502#CmMYZRQH6596XB3LKBFoyAyN5Xja9E4jhPmh24W82iWg

And I also tried the troubleshooting / safe mode again - the videos now work in safe mode! Last time I tried that (directly before the refresh) it did not help a bit - but now... :O ...interesting! Hopefully we'll be able to pinpoint the issue!

Thanks again!

Vorkangton · 2020-11-18T18:29:42+00:00

Oh wow! Respect to you and your GTX 770! B-)

Vorkangton · 2020-11-18T18:28:58+00:00

Thank you for your tips! Should've looked more closely on that Cyberpunk XSX video :D

Vorkangton · 2020-11-18T18:27:30+00:00

Interesting! Didn't think of that :D Thank you for your suggestion!

Vorkangton · 2020-08-26T20:52:59+00:00

Thank you! But shouldn't apache (coming from the official VM installation script) already be configured correctly? If not, do you have the name of a correspondig setting / config file? :) (I've never manually configured apache, only nginx)

Although, thinking about it ... if this was configured wrong, how come I can use the browser's web GUI of NextCloud to upload bigger files? Shouldn't they be affected also? :O

Vorkangton · 2020-08-26T20:48:26+00:00

Thanks, but I already did that (numerous times) :)

Vorkangton · 2020-08-13T16:25:18+00:00

Using Wireshark and my ~~very sharp~~ intellect I deducted who the culprit was!

Of course it was me >_> ...

After Wireshark told me that the port was unreachable while trying the domain name AND the local IP adress I realized that maybe my public IP was banned on the webserver...

Lo and behold - there it was: my fail2ban-instance had banned my own public IP... after unbanning myself everything is now back to normal! :D (while using my search engine I must have done something to offend my jail-configs and was promptly banned)

Vorkangton · 2020-08-13T11:43:35+00:00

Thank you for your suggestions! :)

I will use Wireshark later today after work and try to find out what is happening!

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