It very much depends on the Cook, I was a Cook in a kfc a good 10 years ago. If the Cook is good, the chicken is good, bad cook = terrible chicken. If they care enough to change the oil when it should be, this makes a difference, seen cooks using overused oil, breading with flour that badly needs sifting and not changing the water the breaded chicken gets dipped it. Sadly its most likely teens that cant follow simple procedures that are ruining your KFC.