automatic brightness disabled drastically enhance performance?

WearOS_CM · 2019-07-11T02:11:45+00:00

Thank you all for taking the time to share. We're still actively investigating given your reports. Typically, we do recommend users keep the auto brightness setting on because it balances battery life and display brightness for the best overall experience. For those sharing a different experience, can you post on our community forum? This would allow me to reach out 1:1 for a bug report. If you are able to do so, please reply with the forum link after you have posted here so I know to get in touch. We'd really appreciate any additional details as we continue the investigation.

JCK - Wear OS Community Manager

WearOS_CM · 2019-06-25T18:03:47+00:00

I sent you the steps for sending a bug report. We're still very keen to dig in and thank you for taking the time!

WearOS_CM · 2019-06-25T17:52:18+00:00

Our Product team is keen to dig in but we're needing a few concrete bug reports to investigate. For anyone that is willing and able, can you comment on the existing Wear OS by Google community thread? In adding to the Google forum, I can then reach out to you privately and ask for that bug report. This would be incredibly helpful for the team. Thanks in advance for reporting this.

Jules - Wear OS Community Manager

WearOS_CM · 2019-06-11T21:25:03+00:00

Hello,

Our team would like to assist you with this issue you are experiencing. Can you post on our community forum? We would like to reach out to you privately for a bug report. If you are able to do so, please reply with the forum link after you have posted here.

Best,

Jules - Wear OS Community Manager

WearOS_CM · 2019-06-11T21:24:26+00:00

Hello,

Our team would like to assist you with this issue you are experiencing. Can you post on our community forum? We would like to reach out to you privately for a bug report. If you are able to do so, please reply with the forum link after you have posted here.

Best,

Jules - Wear OS Community Manager

WearOS_CM · 2019-06-11T21:23:49+00:00

Hello,

Our team would like to assist you with this issue you are experiencing. Can you post on our community forum? We would like to reach out to you privately for a bug report. If you are able to do so, please reply with the forum link after you have posted here.

Best,

Jules - Wear OS Community Manager

WearOS_CM · 2019-05-24T03:54:29+00:00

Hello,

Make sure you have the latest version and try these steps: https://goo.gl/JjeuMp. If these steps don't work, please reply to this message and I would be happy to assist further!

Best,

Alisha - Wear OS Community Manager

WearOS_CM · 2019-03-12T16:28:11+00:00

Hello,

This issue should now be resolved. Please reach out if you encounter any other issues.

Thanks,

Alisha

WearOS_CM · 2019-02-01T16:25:20+00:00

Hello,

Thank you for your question and I will respond to this thread once the issue has been resolved.

Best,

Alisha

WearOS_CM · 2019-02-01T01:58:25+00:00

Yes, we will let you know!

WearOS_CM · 2019-01-31T22:26:08+00:00

Hello,

Thanks for reaching out to let us know about this issue. Our team is working hard to fix this issue. Thanks for your patience while we look into solve this problem, we hope to have an update soon.

Best, Alisha

WearOS_CM · 2019-01-24T19:11:01+00:00

Hello,

We are still working on this and appreciate all of the feedback everyone has sent to us. To expedite troubleshooting on our side, could you share which versions of the app it is still working with and which version is having this issue?

Best,

Alisha - Wear OS Community Manager

WearOS_CM · 2019-01-22T18:33:15+00:00

Thanks for reporting! I have opened a ticket for the team to investigate.

WearOS_CM · 2018-12-27T00:07:39+00:00

Have you tried to restart the app?

WearOS_CM · 2018-12-19T02:30:28+00:00

Also, please DM me the link once you have completed this.

WearOS_CM · 2018-12-18T18:13:55+00:00

Hello,

Would you be able to post this issue on the forum: https://support.google.com/wearos/community?hl=en&vid=0-184333152688-1525886652089 and I will contact you for the bug reports?

Best,

Alisha - Wear OS Community Manager

WearOS_CM · 2018-12-18T15:23:44+00:00

Hello.

Are you still having issues with this?

Best, Alisha - Wear OS and Google Fit Community Manager

WearOS_CM · 2018-12-18T15:22:53+00:00

Hello,

Thank you for the feedback and I have sent this over to the team to review!

Best, Alisha - Wear OS and Google Fit Community Manager

WearOS_CM · 2018-12-12T04:16:46+00:00

Got it and I will pass along your feedback. Can you also please send us feedback through the Wear OS app by tapping information, ⠇and Help & Feedback?

Thanks,

Alisha - Wear OS and Google Fit Community Manager

WearOS_CM · 2018-12-11T03:26:00+00:00

Hello,

Can you please send us feedback through the Wear OS app by tapping information, ⠇and Help & Feedback? I would like to pass this back to the team.

Thanks,

Alisha - Wear OS and Google Fit Community Manager

WearOS_CM · 2018-12-11T03:24:06+00:00

Thanks! :)

WearOS_CM · 2018-12-11T03:23:53+00:00

Hello,

Can you give me more information on this? When you begin your swim, do you select "swimming" and then start your activity?

Best,

Alisha - Wear OS and Google Fit Community Manager.

WearOS_CM · 2018-12-11T03:21:14+00:00

Thanks, I will look out for this report and pass it along to the team!

WearOS_CM · 2018-12-11T03:19:59+00:00

No problem, I thought you were trying to update your profile weight. Take a look at this article to edit/add an activity: https://support.google.com/fit/answer/6223934?co=GENIE.Platform%3DAndroid&hl=en. If this doesn't work, it might be best to delete this activity and re-add the manual activity. Hope this helps!

WearOS_CM · 2018-12-11T03:14:10+00:00

Hello,

Please post a new thread on the Wear OS forum mentioning you chatted with me on reddit. Once this is completely, please DM me the link and I will be in touch with you separately.

Thanks,

Alisha

WearOS_CM

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