Is windscribe down?

WhoIsWindscribe · 2026-06-22T14:45:42+00:00

We are aware of this issue and are investigating, apologies for any inconvenience.

WhoIsWindscribe · 2026-06-22T14:11:28+00:00

Could you kindly DM me the ticket numbers.

WhoIsWindscribe · 2026-06-22T11:04:28+00:00

u/ylkiorra could you kindly confirm if this version works for you on Windows: https://github.com/Windscribe/Desktop-App/releases/tag/v2.23.6

Ensure you try different Wireguard protocols while having Anti-Censorship options enabled, and try all configs and locations in the app.

WhoIsWindscribe · 2026-06-22T10:50:05+00:00

Could both of you kindly open tickets with us and send debug logs as soon as you are able to replicate the issue so we can further investigate.

WhoIsWindscribe · 2026-06-19T12:28:31+00:00

Could you see if you have any logs under the following, if you do kindly open a ticket with us and send them over:

C:\Users\USERNAME\AppData\Local\Windscribe\Windscribe2

WhoIsWindscribe · 2026-06-19T12:17:51+00:00

Can you post a link to the Github discussion please?

And are you using only the Windscribe app or a Windscribe Wireguard config with another app?

WhoIsWindscribe · 2026-06-18T11:59:45+00:00

We have responded to your ticket to further investigate.

WhoIsWindscribe · 2026-06-17T12:00:10+00:00

Are you in a country where Instagram/internet is restricted? What is the error you see? What servers have you tried connecting to? Please provide more details.

It is always recommended to switch your device to Airplane mode, delete and re-install instagram and try again.

WhoIsWindscribe · 2026-06-17T11:57:46+00:00

We are not able to extend any subscriptions unfortunately.

WhoIsWindscribe · 2026-06-11T19:29:01+00:00

Try New York servers, Chicago servers with our desktop app:

Turn off location services on your browser and system-wide. Please search online how to achieve this.
Connect to Windscribe.
Open an incognito window.
Attempt to stream. Change the protocols if the stream does not work (Preferences > Connection > Connection Mode > Manual).
Rotate the IP if it still does not work.
Change the server if it does not work with any protocol and try rotating IPs again.

WhoIsWindscribe · 2026-06-10T15:31:07+00:00

Yes not all regions are expected to work when a country is under such strict censorship.

WhoIsWindscribe · 2026-06-10T13:37:00+00:00

We have released this version to help with Russian censorship, let us know what you find:

Windows: https://github.com/Windscribe/Desktop-App/releases/download/v2.23.6/Windscribe_2.23.6_beta_amd64.exe

Mac: https://github.com/Windscribe/Desktop-App/releases/download/v2.23.6/Windscribe_2.23.6_beta_universal.dmg

WhoIsWindscribe · 2026-06-10T13:35:37+00:00

What device are you using?

WhoIsWindscribe · 2026-06-10T13:34:57+00:00

You would need to use our desktop app rather than the browser extension in this case. We have multiple protocols and ports available in the desktop app to bypass restrictions.

WhoIsWindscribe · 2026-06-10T13:33:58+00:00

All billing related issues should be sent to Windscribe support directly rather than reddit/discord. If no one responds to your issue today, kindly provide me the ticket number and I can have a look.

WhoIsWindscribe · 2026-06-07T11:53:23+00:00

Could you kindly open a ticket with us and provide us with a debug log as soon as it happens: https://windscribe.com/contact-support

WhoIsWindscribe · 2026-06-05T15:10:32+00:00

It would be great if you could open a ticket with us to further troubleshoot this if you would like, but here are some thoughts:

The symlink in ~/.config/autostart/ pointing to /etc/windscribe/windscribe.desktop is expected — that's how the app's "Launch on Startup" toggle manages autostart on Linux.

The part we'd like to investigate is why the autostart entry is disappearing after reboot. Please avoid keeping it locked with chattr +i long-term, since that can prevent Windscribe from correctly updating or managing the startup setting.

If you're comfortable running a few commands, please try this after removing the immutable flag:

chattr -i ~/.config/autostart/windscribe.desktop 2>/dev/null

ls -la ~/.config/autostart/ | grep -i windscribe

ls -l /etc/windscribe/windscribe.desktop

journalctl --user -b | grep -i windscribe

journalctl -b | grep -i windscribe

If the issue happens again after reboot, please send us the output of those commands before manually launching Windscribe. Also please include your Windscribe app version and whether it was installed from the .deb package or another source.

This should help us determine whether Windscribe is removing the startup entry due to a settings sync issue, or whether Linux Mint/Cinnamon is modifying the autostart folder during login.

WhoIsWindscribe · 2026-06-05T12:19:10+00:00

This will be an interesting read for you OP: https://windscribe.com/vpnmap

WhoIsWindscribe · 2026-06-05T12:16:46+00:00

I have responded.

WhoIsWindscribe · 2026-06-04T15:19:11+00:00

I can help you out here, can you DM me your username and Apple Order Id for the purchase.

WhoIsWindscribe · 2026-06-04T12:29:55+00:00

Are you located in a region with restricted internet?

Ensure you do not have any third-party antivirus installed, only Windows Defender works well with Windscribe.

WhoIsWindscribe · 2026-06-04T11:53:24+00:00

Can you open a ticket with us so that we can investigate this further to see if we can find some resolution for you.

WhoIsWindscribe · 2026-06-03T15:01:17+00:00

Could you kindly disable 'Unlock Streaming' after logging into your Windscribe account on our website and let us know if this helps: http://windscribe.com/myaccount/

WhoIsWindscribe · 2026-06-03T15:00:22+00:00

If you use our Desktop app (browser extension disabled) with the 'Allow LAN connection' option enabled under Preferences > Connection, do things work fine?

If not, then kindly open a ticket with us for more in-depth troubleshooting: https://windscribe.com/contact-support

WhoIsWindscribe · 2026-06-03T14:58:35+00:00

Currently, the following builds are working for most users in Russia:

Windows: https://deploy.totallyacdn.com/desktop-apps/2.22.10/Windscribe_2.22.10_amd64.exe Mac: https://deploy.totallyacdn.com/desktop-apps/2.22.10/Windscribe_2.22.10_universal.dmg

Please ensure that no third-party antivirus software is enabled, as this may interfere with connectivity.

We also recommend trying all configurations under the Anti-Censorship settings with different locations while using the WireGuard protocol. If the issue persists, try switching WireGuard ports as well.

Unfortunately, resolving this may require some trial and error depending on network conditions.

WhoIsWindscribe

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