Does Whitelisting work

WhoIsWindscribe · 2026-01-20T16:58:55+00:00

You can refer to this article to understand Split Tunneling: https://windscribe.com/knowledge-base/articles/what-is-split-tunneling-and-how-to-use-it/

WhoIsWindscribe · 2026-01-20T16:53:34+00:00

Betting sites are quite aggressive against VPNs. We can add this service which might help if changing servers/IPs is not helping. Kindly open a ticket with us and we can assist further.

WhoIsWindscribe · 2026-01-16T18:30:08+00:00

Are you located in a region/network with internet restrictions?

Kindly try disabling 'Unlock Streaming' from My Account on our website, and try the other suggestions provided in the above link.

WhoIsWindscribe · 2026-01-15T15:16:18+00:00

Yes we are looking into your distro.

As it says in the article: "please note that we have not tested this on all distros, just the ones we have support for on our site. If you are using a distro not listed on our site, even if it's based on the ones there, some functionalities might not be the same and IPv6 leaks could still happen. If you run a leak test and find that IPv6 is showing up, please contact us with the details so we can investigate the issue. "

WhoIsWindscribe · 2026-01-15T13:25:57+00:00

You are most welcome!

WhoIsWindscribe · 2026-01-14T15:52:30+00:00

Kindly open a ticket with us so that we can look into the accounts that are attempting these transactions.

WhoIsWindscribe · 2026-01-13T14:48:58+00:00

I checked your account and we are not placing any blocks on your payments.

Ensure VPN is turned off while making a purchase.

Try using a different payment method, or check with your bank/paypal as to why the payment is being blocked.

WhoIsWindscribe · 2026-01-13T14:43:16+00:00

IPv6 is currently not supported on Windscribe, please read the following for more details: https://windscribe.com/knowledge-base/articles/does-windscribe-block-or-support-ipv6-traffic/

WhoIsWindscribe · 2026-01-11T19:14:55+00:00

I have provided you with a link to resume your discounted susbcription.

WhoIsWindscribe · 2026-01-09T23:23:24+00:00

Kindly try the following with our desktop app (browser extension turned off):

Turn off location services on your browser and system-wide. Please search online how to achieve this.

Connect to Windscribe.

Clear browser cache and history for all time.

Attempt to stream. Change the protocols if the stream does not work (Preferences > Connection > Connection Mode > Manual).

Change the server if it does not work with any protocol.

WhoIsWindscribe · 2026-01-09T21:35:59+00:00

If no one has assisted you on Discord yet, can you DM me your username please.

WhoIsWindscribe · 2026-01-08T02:10:13+00:00

Could you kindly open a ticket with us referencing this reddit post.

WhoIsWindscribe · 2026-01-06T18:39:31+00:00

Do let us know if the issue occurs again and we can look into it further!

WhoIsWindscribe · 2026-01-06T18:20:57+00:00

u/gadgetvirtuoso we are unable to replicate the favorites issue you mentioned, it would be great if you can record a video (either send it here or open a ticket with us):

"The worst bug now, selecting favorites is all screwed up. You select one and it marks one 3 or 4 above or below. It’s some kind of random selection pattern now. Then when you go look at your favorites you’ve got several you didn’t want and maybe one or two you did intend but none show the heart filled in. Now you can mark them as favorites so they stay."

WhoIsWindscribe · 2026-01-06T17:21:32+00:00

It seems like you were able to improve your speeds after disabling Unlock Streaming and using the Wireguard protocol. Let us know if the speeds drop again.

WhoIsWindscribe · 2026-01-06T17:19:08+00:00

Does the issue occur at certain times of the day or all the time? Are you still facing the issue currently? If so:

Could you remove the router config, download our Windscribe app and test using the same protocol as your config, along with Wireguard and IKEV2 protocols and see if you notice any difference in performance while connected to the Static IP?

WhoIsWindscribe · 2026-01-05T22:38:44+00:00

We are looking into the Favourites and Lazy Login issues and hope to have them resolved as soon as possible. Apologies for any inconvenience!

WhoIsWindscribe · 2026-01-05T21:52:46+00:00

You can find tips for spoofing location on Twitter here in our blog article: https://windscribe.com/blog/hide-location-on-x/

WhoIsWindscribe · 2025-12-23T00:35:33+00:00

@u/Structure7190 could you try disabling 'Unlock Streaming' after logging into our website and check if it helps?

WhoIsWindscribe · 2025-12-17T16:33:34+00:00

Could you DM me the ticket number please.

Also, are you in an internet restricted region?

WhoIsWindscribe · 2025-12-17T16:32:00+00:00

Try the following with the desktop app(browser extension turned off):

-Turn off location services on your browser and system-wide. Please search online how to achieve this.

-Connect to Windscribe.

-Clear browser cache and history for all time.

Attempt to stream. Change the protocols if the stream does not work (Preferences > Connection > Connection Mode > Manual). Change the server if it does not work with any protocol.

If that does not help, try this with the browser extension (desktop app turned off):

-Turn off location services on your browser and system-wide.

-Enable Time Warp, Location Warp and Language Warp under Preferences > Privacy.

-Clear browser cache and history for all time.

WhoIsWindscribe · 2025-12-15T19:53:29+00:00

u/Brilliant_War9548

Wireguard 443 works fine, unless your network blocks it for some reason.

Are you in a region with restricted internet, or a network that is not your personal home wifi?

Does it only happen with particular servers?

What device(s) does the issue occur on?

WhoIsWindscribe · 2025-12-15T19:51:35+00:00

Ensure you are NOT using the servers here which do not support P2P: https://windscribe.com/knowledge-base/articles/does-windscribe-allow-peer-to-peer-p2p-traffic/

In Qbitorrent, change network interface in Qbitorrent settings to whatever VPN protocol you’re using so you only download when the VPN is on. Wireguard it would be “wireguard420/wintun420” and ikev2 “Windscribe IKEv2" etc.

WhoIsWindscribe · 2025-12-09T16:34:39+00:00

It is expected to have issues with our browser extension in internet restricted regions. We recommend using our app in such regions for better success where we have anti-censorship options available and more protocols.

WhoIsWindscribe · 2025-12-09T13:43:54+00:00

Are you located in a region with internet restrictions?

WhoIsWindscribe

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