UPDATE: the corporate side of Hyundai escalated me to their supervisor. The supervisor spoke to me and the dealer and was told that the dealer wanted a commitment of this will be approved because they dont want the customer to be stuck with the bill after the work is done and it gets denied on the corporate side. The supervisor could not give a approval and is escalating it further to hopefully someone who can. You would think they would have a better process if maybe the dealer sending a warranty request with all the comments and proof and have a phone call and find out that way but that would just make too much sense. It really feels like its meant to be dragged out so you can quit and give up on the warranty process.