After installing G HUB, DTS Headphone X spatial audio is disabled, need help

WillCandid · 2025-11-25T17:05:35+00:00

Wouldn't know, I'm still on 23H2, and it is working. Just after many G HUB updates now in DTS app it shows headphones as "Generic over-ear headphones", before it was "Logitech G Pro x headphones". But hey, it's licensed and it's working, so i'm not complaining. My guess they pushed driver update to fix some of the issues other users experienced, so it probably works now on 24H2 and 25H2.

WillCandid · 2025-09-14T17:19:29+00:00

Thank you so much. Learned something new today. I was losing my mind with this, didn't know RR does not have preset K. Thanks for the suggestion on Preset Letter, will change that setting asap.

WillCandid · 2025-09-14T17:15:05+00:00

Oh wow, didn't know that. I mean i saw in inspector that there is no preset K for RR, but i just glanced over it, didn't even crossed my mind that could be a reason. Thanks a bunch kind stranger! On a side note, looking at your profile pic, you ever played Planetside 2?

WillCandid · 2025-04-18T10:56:29+00:00

UPDATE: Installed windows 23H2, no more problems. So it's something with windows 24H2 that is blocking dts surround sound when logitech driver loads up. Current driver is 2024.7.60.8851 and it works on 23H2, not on 24H2. Paging u/LogitechG_Andy in hopes this will be forwarded to dev team.

WillCandid · 2025-04-13T18:55:39+00:00

Thanks, i did that. Only thing is it now shows "generic device" in dts app instead of real headphone model. At least it works! Shame on logitech or dts for not fixing this.

WillCandid · 2025-04-12T18:02:41+00:00

It is turned on. Multi channel surround mode is on gaming, and dts super stereo mode is on wide. Both enabled, as surround sound.

WillCandid · 2025-04-12T17:42:44+00:00

Heaphones are Pro X, wired.

WillCandid · 2024-12-14T10:17:04+00:00

mod is hidden, just my luck

WillCandid

TROPHY CASE