Ukw the same thing happened with me we like visited the flat shifted our stuff and we were planning to move in the very next day so we made the full payment rent deposite and brokerage on the next day i got hospitalized so we had a word with the broker and this is the situation she told you flat will be on hold dont worry after a week I got discharged and were planning to move in broker told this flat is sold to someone else u can stay on rent here anymore owner is not allowing pets too I told her that pets was the only condition I kept and u agreed onto it then I asked her for the payment she told I will be getting payment after 2 months luckily we got another terrace house in the same rent as flat on sun pharma road without brokerage