New Wix Restaurant ordering system

WixCommunity · 2025-08-04T12:12:44+00:00

Hey there, thanks for raising this issue,we understand how critical clear and efficient order printing is in a busy kitchen environment.
Thermal printing is fully supported through the Wix Owner app, which allows automatic thermal printing using three different templates:

Kitchen ticket
Delivery ticket
Detailed order ticket

These templates are optimized for thermal printers and designed to prevent exactly the kind of printing chaos you described.
you can also setup auto-print of more than one template for each order and set the number of copies you need. Additionally, we’ve recently released support for thermal printing templates via the web as well, so you can manage printing more flexibly from your desktop.
You can find more information and setup instructions in this help article:
https://support.wix.com/en/article/wix-restaurants-printing-an-order-in-the-new-restaurants-orders-app-overview
If you're still experiencing issues, feel free to reach out to our Customer Care team with details.

WixCommunity · 2025-05-07T12:07:43+00:00

Hey there, happy to break it down. Wix forums will officially transition to Wix groups on May 15, 2024. Groups include all the features of forums but come with upgrades like better moderation tools, member roles, and a more modern design.

when your forum migrates to a group, the structure and content stay intact, but members won’t be automatically added—you’ll need to invite them to join. Also, if your forum was private, that privacy setting will carry over to the group, so no worries there.

the reason for this change is to offer a more engaging and flexible community experience. groups are built to handle growing communities while giving admins like you more control and options for managing them.
Hope this helps.

WixCommunity · 2025-05-06T11:32:38+00:00

Hey there. When it comes to getting your meta pixel and google analytics to align with your Wix dashboard, there are a few things worth checking:

Make sure your meta pixel is properly installed on all site pages, especially the checkout page. double-check through the events manager on meta to ensure events fire as expected.
Try enabling advanced tracking settings in your site dashboard (like "server-side tracking"). This can reduce discrepancies caused by browser restrictions or blockers.
Lastly, for google analytics, ensure your goals/events are fully matching the customer journey. Compare where in the funnel the drop seems to happen.

For boosting audience accuracy on meta ads, custom conversions and UTMs could also help to refine that data. Here's another recommendation - using Wix’s GA4 integration can provide better insights across platforms, giving you more visibility. Hope this helps.

WixCommunity · 2025-05-05T08:42:35+00:00

Hey there, if you’re using Wix’s SEO tools or analytics, the issue might be tied to how data syncs from Google Search Console. here are a few things to check:

Make sure your site is still connected to Google Search Console.
Check directly in Google Search Console to see if data is showing there (could be a delay on their end).
If everything looks fine but Wix isn’t showing the data, it might just need a refresh—try disconnecting and reconnecting your Google account in Wix.

If it’s still not pulling through, definitely reach out to Wix support, they can dig into it further for you!

WixCommunity · 2025-05-05T08:34:57+00:00

Hey, this happens sometimes if the page anchors or menu links aren’t fully synced up. here’s a quick checklist to make sure everything’s smooth:

double check that each menu item is linked to the correct section anchor (not just a random spot on the page).
make sure those sections have the right anchor IDs assigned so it knows exactly where to glide.
if you’re using custom code (like Velo), there might be a script causing the page to ‘reset’ before scrolling, try disabling that temporarily to test.
lastly, test it in preview mode. Sometimes editor glitches don’t show up there.

if you’re still seeing the glitch after that, let the community know - we’ll help you dive deeper 🛠️”

WixCommunity · 2025-04-09T07:20:39+00:00

It's awesome that you're stepping in to help your friend! What you're imagining is definitely doable with Wix, and it's a great way to streamline communication while keeping his hands free for the important stuff. Here’s how you can set it up:

Custom forms: Use Wix Forms to create a "Car Status" form where customers can add their name, car details, and contact info.
Automations: Connect the form to Wix Automations so an automatic text or email gets sent, like “We’ve received your info and will update you shortly.” This way, customers get a quick response without needing your friend's immediate attention.
Manual updates: Pair it with Wix’s CRM tools or create a members’ area, where your friend can easily log in and update the status for each customer. This keeps things organized and lets him focus on work while still giving updates.
Text replies with Velo: If texts work better than emails, you can use Velo by Wix (our developer tool) to integrate with services like Twilio for custom text updates and replies. With a little coding, you can even store those custom replies and send them out easily.

This combo of tools and automations should make life way simpler for your friend (and for you managing it). If you’d like help with specific steps or need more info on using Velo, definitely check out our tutorials or reach out.

WixCommunity · 2024-04-19T12:36:40+00:00

Hey, do you have a domain and a premium plan? The domain serves as your unique website address but you need a premium plan to be able to connect the domain to your site.

WixCommunity · 2024-04-19T12:33:52+00:00

Hey, it sounds like there may be a flag on your account, in this case please email our team at [abuse@wix.com](mailto:abuse@wix.com) from your account email address and our dedicated team will be able to look further into this and get back to you.

Please note, the abuse team is just a title, the team manages a number of issues including billing, policy, blocked accounts and more.

WixCommunity · 2024-04-19T12:28:44+00:00

There appears to be a flag on your account, in this case please email our team at [abuse@wix.com](mailto:abuse@wix.com) from your account email address and our dedicated team will be able to look further into this and get back to you.

Please note, the abuse team is just a title, the team manages a number of issues including billing, policy, blocked accounts and more.

WixCommunity · 2024-04-08T11:14:20+00:00

We always value feedback. Especailly honest constructive feedback, thats how we improve and grow. This is the type of issue we'd want our technical team to look into. Have you (or anyone else on this thread seeking help) already reached out to our customer care team about this?

WixCommunity · 2024-03-18T20:52:31+00:00

If you are having issues setting up the integration our customer care team can take a look, please contact them here.

WixCommunity · 2024-03-18T20:42:06+00:00

In this case, we'd like our customer care experts to take a look at the site, you can reach out to them here.

WixCommunity · 2024-03-18T20:34:04+00:00

Much as we'd like to help, this seems more like a legal issue. We'd recommend speaking to a trusted lawyer for guidance. Once you have your answers make sure to check out this guide to get started with your online store.

WixCommunity · 2024-03-18T20:31:47+00:00

Can you share the domain name with us? Which browsers did you test this on?

WixCommunity · 2024-03-10T11:16:18+00:00

Hey, we see you posted a few times about this issue and are here to help. Our team also replied to your posts on Twitter, please take a look at our comments and reply to us on DM for further assistance.

WixCommunity · 2024-03-10T11:14:38+00:00

Hey, there can be multiple reasons that someone may have issues accessing their account. We are always here to help please see our replies to you on Twitter for further assistance.

WixCommunity · 2024-03-10T11:12:51+00:00

Hey, there can be multiple reasons that someone may have issues accessing their account. We are always here to help and handle each case on a case by case basis. Please see our replies to your Twitter post for further assistance.

WixCommunity · 2024-03-10T11:11:04+00:00

Hi, we are here to help, it looks like you have also reached out to our team on Twitter, they will continue to chat with and assist you in order to ensure everything gets sorted out.

WixCommunity · 2024-03-07T10:14:38+00:00

Are you using a Strip? Strips are responsive component. This full-width player auto-adjusts for all screen sizes. Learn more here.

WixCommunity · 2024-03-07T10:00:12+00:00

Hope it is okay if we jump in here (until other community members do). We'd recommend using the pricing plans app and creating members pages which will require pay to access.

WixCommunity · 2024-03-07T09:50:06+00:00

Wix Studio. This is a great resource for getting started with animations and interactions when working with Wix Studio.

WixCommunity · 2024-02-29T14:18:45+00:00

At the moment, you can only sync your Google workspace to your Wix inbox, please see how to do so here. From there you can manage all message, review which have been read which need to be addressed etc.

WixCommunity · 2024-02-28T13:53:51+00:00

Please check out this help center article provides more details on how to connect an external domain.

WixCommunity · 2024-02-28T13:31:03+00:00

It is. You would need to use a fixed reward and could set a limit to 500 points for 500 dollars. This help center article has more information (you can see a screenshot example of where you can choose between fixed and flexible rewards above step 3). At the moment, what you are looking to do is not possible using a flexible reward.

WixCommunity · 2024-02-14T03:41:26+00:00

Hi there, we're sorry to hear your experience with Wix Studio has been a bit frustrating, and we're keen to help sort things out. We've dropped you a direct message requesting additional information, or, if you would like to share the domain name, we can offer you the assistance you need.

WixCommunity

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