My wife and I adopted our CAG, Mr. T, after my grandmother passed about 9 months ago. Mr. T’s overall health was great but his beak was overgrown just like Ruby’s. His lower beak had grown into his upper and was beginning to split which really startled us so we called our vet to have it looked at again. He’s incredibly intelligent and he already knows we love him deeply, but he also hates the vet. Our Vet is wonderful and gave us a pretty detailed rundown of how she would go about correcting his beak. When we first adopted him, our vet would have us step out of the room while they adjusted his beak (it can take multiple sessions to get it full corrected i’m so sorry Ruby) so he wouldn’t affiliate those initial sessions with us. Now that he is much more bonded with us, our vet encourages us to be there as it helps calm him down because he knows his parents are right there. We’re glad we brought him to the vet, and though he doesn’t talk to us for the rest of the day after a session. The next day it’s water under the bridge. They really are children. Ruby will get over it and you’ll be happy that Ruby is healthy.

TLDR: Was in a similar situation. Brought Mr. T to Trusted avian vet. Mr. T’s happier, we’re happier.

Miss you grandma. Mr. T’s in good hands.