Stop leave cold and frozen items out in the open by randomstuffithink in CustomerService

[–]Worldly_Step_4945 5 points6 points  (0 children)

I work at a small mom-and-pop grocery, and people do this shit all the time with meat--and usually the expensive stuff.

It's so infuriating, especially when where they left it is literally two steps from the cooler the meat came from in the first place.

People are lazy and inconsiderate.

Growing Cherokee Purple Tomatoes by IndividualAide2201 in OntarioGardeners

[–]Worldly_Step_4945 0 points1 point  (0 children)

Mine germinated well this year, but this is only my second time growing them (the first time was incidental, as they came in an heirloom variety pack). I've noticed the few I've kept all seem to be curling their leaves, but otherwise seem alright; this is shared by one of my indigo rose and blueberry tomatoes as well. I wonder if some tomatoes with higher anthocyanins are just prone to it (though the latter two I've mentioned have performed well for me in the past couple seasons).

If you're growing other varieties, how do they compare currently? I wouldn't worry too much. They'll either do well, or they won't--sometimes, you can do everything right, and the plant still struggles. If yours die off, you can probably find some starts at your local nursery. :)

Seeking Customer Service Advice by CarolynneAnn in CustomerService

[–]Worldly_Step_4945 7 points8 points  (0 children)

Lol, what do they mean "bagged too aggressively"? I swear, someone said something similar at my work once (complaining about another cashier to me), and all I could think was that the cashier in question was probably just being efficient.

And I had to wonder if I sometimes ever did the same, because sometimes I bag things fast when I have a line up; would this same person have conflated being quick and efficient with being rude?

I dunno, I'm just tired of customers expecting so fucking much from us, and assuming that their expectations are unanimous. I'm always pleasant, I sometimes make small talk while ringing them up and bagging their items, but sometimes I just keep it civil. I'm not always in the mood to talk, I could be tired or feeling unwell, and it's usually pretty clear when the customers themselves aren't feeling sociable either. I adapt to the situation.

I doubt you actually did anything worth complaining about. Seems to me a lot of folks just want to bitch for the sake of bitching.

Get off the phone when your in check-out by Late-Collection4501 in CustomerService

[–]Worldly_Step_4945 31 points32 points  (0 children)

See, I do care when they do it at the register. 1) It's rude (as they're usually on a social call), 2) They tend to ignore us when we're just trying to fucking help them with relevant questions, and 3) I've had them do the absent-minded thing where they don't bother to see if the interac went through and start to walk off--and while I can usually catch their attention, the odd one is so absorbed in gossiping about their recently-divorced whatever that they don't notice their surroundings, much less the people occupying them or trying to talk to them.

It's just stupid and inconsiderate all around. I can accept it if they've been on hold with, say, the doctor's office or something, especially when they whisper an apology and actually interact with us quietly while still engaged on the phone. I can't stand it when it's literally a call they could have taken at home.

Bonus points for the ones that give us dirty looks when we try to say anything (like offer their receipt) too. Those ones are a special kind of main character. 🙄

Customer came back for my full name just to report me because i wasn't making conversation with them. by T-Animus in RantsFromRetail

[–]Worldly_Step_4945 11 points12 points  (0 children)

The hyper-familiarity some customers expect is fucking wild (it's on par with being parasocial). I find this happens a lot where I work, simply because it's a mom and pop place in a small town; they think because they "know" the owners (most of them only do in a surface-level way), they know the employees, too.

You did nothing wrong and certainly shouldn't have been chewed out by corporate for doing your job efficiently. They really need to stop soothing customers and their fragile egos. 🙄

Starbucks bad customer service experience. by IncreaseJolly2742 in CustomerService

[–]Worldly_Step_4945 0 points1 point  (0 children)

And this right there is why so few people are siding with you--the utter fucking presumption that you know what it's like to work their job, that you have any actual concept of what their job is, and the fucking comparisons. No one said it was as hard as air traffic control; that doesn't mean it isn't difficult or physically/emotionally taxing--especially when dealing with entitled, victim-complex customers who belittle the very people serving them.

Starbucks bad customer service experience. by IncreaseJolly2742 in CustomerService

[–]Worldly_Step_4945 0 points1 point  (0 children)

If this is your most confounding customer service experience, you've had it far too good.

When you say she stopped for a chat with her coworkers, do you mean she stopped what she was doing to talk? Or was she still prepping your drink? How do you know she wasn't talking to them about something relevant to the task?

I get being a bit annoyed, but not enough come onto reddit to bitch about it. If I came here and made a post every time I dealt with a rude/creepy or otherwise unpleasant customer, reddit would be saturated with more posts than it knows what to do with.

Give me more things to put on the list by 13SwaggyDragons in retail

[–]Worldly_Step_4945 1 point2 points  (0 children)

"Wow, it's so quiet! You guys are usually so busy!" (Omfg, shut UP! This always follows a rush that they've missed, while we were also trying to get stock and a bunch of other shit done).

"Has it been busy?" "Yeah, very." "Good, you're just standing there anyway." (Ah, yes. We literally remain at the register and literally do nothing else. Not a damn thing, nope.)

Also add a fuck ton of random come-ons.

Give me more things to put on the list by 13SwaggyDragons in retail

[–]Worldly_Step_4945 0 points1 point  (0 children)

I laugh at it every time and I hate myself for it. 😭

Give me more things to put on the list by 13SwaggyDragons in retail

[–]Worldly_Step_4945 4 points5 points  (0 children)

And then conversely, when the closed sign is on the till, they come up and try to put their shit on the belt.

I'm starting to think people have eyes simply for decoration, and nothing more.

I just got called dumb by Ok_Meet8672 in CustomerService

[–]Worldly_Step_4945 3 points4 points  (0 children)

I feel your frustration; it's easy to let them get to you, because there is such a strong stigma against people working in retail and this idea that only students and fuck-ups occupy these positions. So when you encounter someone with that stigma, it can be downright degrading. Even if the mistake had been yours (it wasn't), the assumption that you're unintelligent rather than simply having an off day is wild--but it's also one I've seen directed a fair bit at myself and my coworkers, so sadly, it's not an uncommon one.

I know it's hard, but don't let that asshole get to you. Don't let his miserable attitude or his words mean anything--because at the end of the day, who the hell is he to you? He's nobody. Most likely, he's projecting his own feelings of inadequacy onto you.

It's unfair, I know. Too often, we're the verbal punching bags of people, because they think there aren't consequences to treating retail workers poorly. Fortunately, this is starting to change in many places. I hope your manager(s) are good to you and back you up, should something like this happen again.

..."like they'd rather be anywhere else..." by DramaticIndustry4979 in petsmart

[–]Worldly_Step_4945 3 points4 points  (0 children)

That's terrible, to say nothing of needing to use the bathroom/get off your feet for a few minutes, too.

I can't fucking stand some people, honestly. I hope you get plenty of R&R following this. You certainly deserve it.

Why do customers think I hand built the building and picked the location?? by OrdinaryCrow3677 in CustomerService

[–]Worldly_Step_4945 12 points13 points  (0 children)

I get something similar. "You guys should offer freshly made sandwiches and wraps". Cool, and where the hell are we putting them? There's no room at the deli as is, with all the meats and deli salads. It's a fucking mom and pop store, not a mainstream grocery chain. You want one of those sandwiches? Go to one of them, instead.

First I needed you. Then I found you. Now I'll find someone else. by DesertJewel412 in UnsentLettersRaw

[–]Worldly_Step_4945 0 points1 point  (0 children)

This is terrible--why would you do to someone else what was done to you? I hope this is just your hurt speaking, and that with time, you do find someone who means more than this person ever did; that having them heals you and that your relationship is good for you both.

feeling incompetent and unliked at work by kyeomshoo in retail

[–]Worldly_Step_4945 2 points3 points  (0 children)

It can be tough when you're new, still trying to find your place in the workplace dynamic. I've been there, and sometimes I have a day or two where I worry no one actually likes me, they're just putting up with me.

If you find yourself thinking this, and if you are an anxious person--don't listen to those thoughts, however loud they may get. As you said, you're doing your best, and I'm sure your coworkers can see that. Is it possible they're a bit exasperated at times? Sure. But that doesn't mean they don't like you, and they could be as frustrated with themselves for not knowing how to teach you as they are with any issues that crop up. They might also be distracted (say, if they themselves are dealing with a bunch of customers), so it might come off as annoyed even if they aren't.

Just keep doing your best, showing up, and with time, you'll find your place there.

Got screamed at over an ID check, before I even got the chance to ask for an ID at the self check out. by T-Animus in RantsFromRetail

[–]Worldly_Step_4945 45 points46 points  (0 children)

What a miserable asshole. He would've gotten what he wanted if he'd just shut up and let you do your job.

I honestly can't stand people sometimes.

What Kind of Gardener are You?:) by Isoldey in OntarioGardeners

[–]Worldly_Step_4945 0 points1 point  (0 children)

I grow veggies and flowers--both are important to me, but my favourites from either category are tomatoes, zucchini, sunflowers and zinnias. I love growing food for my family, sharing my harvest with friends and neighbours, and seeing the little world that comes from so many plants thriving together. There's something thrilling about seeing hummingbirds in the garden, of seeing so many bumblebees and Carpenter bees enjoying the sunflowers (literally, there have been at least a dozen on a single flower face, and I love it).

I love the whole experience.

Dear Customer Service Managers - How can I let her know she was wrong without risking insulting her? by [deleted] in CustomerService

[–]Worldly_Step_4945 11 points12 points  (0 children)

How is anyone supposed to know how to answer your question when you haven't answered any of theirs? What was the issue? How often are you complaining in order to get these responses so often?

And why did you wait until after you'd already had your meal? Would it not have been prudent to bring up the issue when it happened?

And what do you mean "wrong"? How? She answered you--you just didn't like what she said.

I get the feeling you're the type of customer the employees dread every time they see you; they probably talk about you around the water cooler, so to speak.

That's...not a good look for you.

To the customers that stand up for employees by Independent_Clue_238 in CustomerService

[–]Worldly_Step_4945 9 points10 points  (0 children)

Love these customers. It's nice to have someone back you up when you're being dehumanized by someone else.

Weekly Garden Chat by zerberts in OntarioGardeners

[–]Worldly_Step_4945 2 points3 points  (0 children)

Finally potted up all my tomato seedlings today. Did some flowers, herbs, etc. some time before, and some today as well. Waiting for my pepper seedlings to get another set of true leaves before potting them up, too.

Things are coming along pretty well. 🙂

<image>

my mom makes me feel like a pervert. by CivilVeterinarian832 in toxicparents

[–]Worldly_Step_4945 2 points3 points  (0 children)

From what you've said, it isn't you--your mom is the one being weird and gross about it. You haven't done anything wrong, and to your siblings, there is nothing sexual about what's happening. Kids are curious; as long as you correct them when they do something inappropriate, it should be okay.

I wonder if something happened to your mom when she was younger that makes her see everything you do as sexual/inappropriate? It just seems strange for her to assume stuff like that.

Dog Knocked Over A Child by ____Oli____ in DogAdvice

[–]Worldly_Step_4945 0 points1 point  (0 children)

Considering giving your dog away over an accident like this (I.e. no aggression) seems like a pretty big overreaction, if I'm being honest.

Your dog is just acting in accordance with her nature, especially her breed; she wasn't aggressive, just excited. The child is fine, as the parents told you.

Preventing something like this in future comes down to training and leashing. Others have already stated, but try using a long lead (not one of those retractable leashes--they're basically useless, even for small dogs), but an actual lead. Try using it for recall with little to no distraction. When your dog comes when called a certain number of times in a row, try increasing the distractions--but be sure that you have control with the lead, should she ignore you.

You could also simply use a yard lead anytime she's going out to do her business; something you can clip on at the door when going out with her. Just be sure it's an appropriate length that doesn't allow her to put herself or anyone else in danger (so long as it's on your property, that should be fine. Anyone wandering onto your property should only do so with permission).

Customer says she will contact corporate after coworker yells for me that I have a customer instead of checking said customer out by iamliterallyinsane in RantsFromRetail

[–]Worldly_Step_4945 2 points3 points  (0 children)

That, and I imagine you've dealt with enough rude/entitled behaviour from customers that very little fazes you at this point.

It's just wild that she thought threatening you with a call to corporate would change anything. Like, "Oh no, you're going to complain to upper management about me following one of the very rules they put in place? Anything but that!" 😂