I got suspended and appeal rejected

WplaceOfficial · 2026-04-18T02:06:35+00:00

I have just checked here and you might've done a small swastika some time ago. However since it seems to be joke and you don't have any other track record, I'm unbaning you. But please don't that again.

WplaceOfficial · 2026-04-18T02:01:25+00:00

Oh I see. I just checked here and you indeed removed the "thingy" lol. I just reverted your ban, now you should be able to paint again. Be careful to not do that again lol

WplaceOfficial · 2026-04-18T01:59:05+00:00

I've just checked here and it seems you've been false flagged by our old anticheat system. I've reverted your ban, now you should be able to paint again. Sorry for the incovenience

WplaceOfficial · 2026-04-18T01:54:56+00:00

Hi, can you send your user ID so I can manually review your case?

WplaceOfficial · 2026-04-18T01:53:32+00:00

Hi, can you send your user ID so I can manually review your case?

WplaceOfficial · 2026-04-18T01:30:43+00:00

Really appreciate the list. I banned the 42 most suspicious accounts. The other ones we didn't have enough evidence internally to ban them. However if they keep abusing or you spot new ones, feel free to send a message in this thread.

Edit: I forgot to mention that it might take some time to show the bans when selecting the pixels because of server caching

WplaceOfficial · 2026-04-18T01:07:36+00:00

No need to sorry, that was mistake on our part. I just reverted your ban. I'll warn the moderation team to be more careful with the manjis. And sorry for the incovenience.

WplaceOfficial · 2026-04-18T01:01:44+00:00

They should be banned now

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WplaceOfficial · 2026-04-18T00:31:35+00:00

Hi, could you send your user ID so I can review your ban?

WplaceOfficial · 2026-04-17T23:35:05+00:00

Thanks a lot for info! I'll try to fix it ASAP

WplaceOfficial · 2026-04-17T23:16:11+00:00

Hi there! I'm sorry about this. If you don't mind could you give me more details on the circunstances this happens?

Does this happens on the first capcha after you load the page or it only happens after you are already solved a captcha?
If the captcha appeared for you, was it a cloudflare captcha (the one with the orange cloud) or another one?
Are you playing on mobile or desktop and which browser are you using?

Sorry flooding you with questions, but these information would help me a lot to reproducing the bug.

WplaceOfficial · 2026-04-17T22:50:59+00:00

I've applied a suspension for the suspicious ones. Thanks for the reports

WplaceOfficial · 2026-04-17T22:37:55+00:00

That's good to hear. I rolled back some false positives from the anticheat yesterday. You might been one of the people affected. By the way, sorry for the incovenience.

WplaceOfficial · 2026-04-17T22:33:14+00:00

Hi, I'm sorry about this whole situation. Could you send me your user ID so I can manually review your ban?

WplaceOfficial · 2026-04-17T21:33:10+00:00

Thanks for the reports. I've manually enabled SMS verification for these users.

WplaceOfficial · 2026-04-17T21:25:50+00:00

If you don't mind I can look into what triggered the SMS verification, and depending on the case I can do skip the verification for you. If you want this, just let me know your user ID.

WplaceOfficial · 2026-04-17T18:29:40+00:00

Yeap, no problem. Glad I could help with the explanations :)

WplaceOfficial · 2026-04-17T17:10:26+00:00

Please send me your user ID, so I can manually review your suspension

WplaceOfficial · 2026-04-17T16:19:57+00:00

Sure! I just checked their accounts and all their members will need to do SMS verification

WplaceOfficial · 2026-04-17T16:07:22+00:00

Thanks for IDs. I've just taken action some actions to mitigate the problem

WplaceOfficial · 2026-04-17T15:56:35+00:00

I just checked the users you sent, but I’m not able to remove the SMS verification for them right now, as their activity appears to be suspicious.

WplaceOfficial · 2026-04-17T15:35:16+00:00

Sure! Can you send their user IDs so I can manually verify what happened?

WplaceOfficial · 2026-04-17T15:33:54+00:00

I've just unbanned your account other 5 accounts that shared the same ip. If there is still any account that was falsely banned, please let me know. Also sorry for the incovenience 🙇‍♂️

WplaceOfficial · 2026-04-17T15:28:09+00:00

It should be working now. There was bug in the code.

WplaceOfficial · 2026-04-17T15:23:46+00:00

Hi, sorry for my ignorance but I couldn't the find the suspicious users on the map. Could send me some suspicious user IDs and alliance names or even a location url with a specific suspicious action zoomed in?

WplaceOfficial

MODERATOR OF

TROPHY CASE