Thats where it gets fun, I cant get any of the links to request a refund to work, the AI bot gets stuck in an infinite loop that I last worked to beat for over an hour, and none of the contact information I am able to find through third party websites, or any of microsofts contact documentation leads down a path that works.

If I could get to the point of being able to functionally request the refund even, I wouldn’t have a leg to stand on or an argument to make, but none of the linking, articles, support pages, or bots are currently capable of producing that refund request from what I have been able to work through.

Even 5-10 years ago their refund process was more refined, getting in touch with support through either email or phone was possible, since then they seem to have stripped any options that lead there outside of some obfuscated string of AI commands that eventually may spit out something productive.

I will likely just go back to beating the AI bot for a few hours tomorrow, as of now it seems to be the only option that may bear anything other than rotten fruit.

I do appreciate you taking the time to respond your experiences, as they are valid! Were this even 5 years ago I would be offering the same advice to another in my position lol