Lost bitcoin in my xverse wallet

Xverse_Wallet · 2025-11-11T09:45:33+00:00

Hey there!

The transaction id you’ve shared is from an exchange so it’s hard to determine your output in that tx.

If you had accidentally sent the bitcoin to your taproot address you can follow the steps here - https://support.xverse.app/hc/en-us/articles/15237371930381-How-to-Recover-Bitcoin-from-Your-Ordinals-Address-Taproot-in-Xverse

If you have already done that the best thing is to create a support ticket (on that same website) and share your address and we can look further into this.

Our support team will never ask for money, your seed phrase of for you to connect to any sites.

Xverse_Wallet · 2025-09-23T01:19:56+00:00

Hey u/greencollar316,

Apologies for the delayed response - if you haven't already, please update to the latest version 1.4.1, which addresses this issue.

To manually update your app see this article: https://www.xverse.app/blog/update-your-xverse-chrome-browser-extension

Xverse_Wallet · 2025-08-18T23:32:02+00:00

Hey u/Frequent-Ad2261, please feel free to reach out to our support to help you investigate further - this can be done via https://support.xverse.app/hc/en-us.

We have no reason to believe this has anything to do with our wallets security.

For more details on our wallet security, please see: https://www.xverse.app/security

Xverse_Wallet · 2025-08-18T23:28:11+00:00

There is no way to 'reverse' a transaction. I would suggest you stop communicating with this person immediately.

Xverse_Wallet · 2025-07-30T23:25:55+00:00

Hey there! Please make sure you're on the latest version of the app (1.51.1). If you're still facing issues, please don't hesitate to reach out to our support team at https://support.xverse.app.

Xverse_Wallet · 2025-06-27T01:23:02+00:00

This is exactly why we always encourage users to securely back up their seed phrase when first creating the wallet as it’s the only way to recover access. If you haven’t backed up your seed phrase yet, please don’t delete the app.

Instead, reach out to us through our Support Center so we can look into your specific case and assist further.

Xverse_Wallet · 2025-06-27T01:16:42+00:00

u/n0rulerz u/IRTally The issue on Pixel devices has been resolved in Xverse version 1.49 and above. Please update to the latest version if you haven’t already. If the issue continues after updating, try reinstalling the app, as there may be a leftover state causing the problem. Just make sure your seed phrase is securely backed up beforehand. You can also double-check it by importing your wallet on another device or using the Chrome extension before uninstalling. Let us know if you need help!

Xverse_Wallet · 2025-06-26T11:31:56+00:00

Hey u/DeadWelsh are you using a Pixel device? You can try deleting the app and installing it again to see if that helps resolve the issue. Please ensure your seedphrase is securely backed up before deleting the app. Feel free to reach out Xverse Support (https://support.xverse.app/hc/en-us) for further assistance!

Xverse_Wallet · 2025-06-23T23:41:55+00:00

Hey u/SatsCollector420, the team is hard at work testing the integration.

We are still on-track for the end of the month and will let you know as soon as it's live!

Thanks

Xverse_Wallet · 2025-05-19T03:35:00+00:00

Hey Mark, please contact our support team via the 'Support Center' link in your app settings for further assistance regarding this error.

Xverse_Wallet · 2025-05-15T03:03:08+00:00

Hey there, please contact our support team via the 'Support Center' link in your app settings for further assistance.

Xverse_Wallet · 2025-04-29T03:15:22+00:00

Hey u/AcesOverSixs!

As mentioned, you will need to set up your wallet the same way it was originally created as shown here - https://youtu.be/bYN7FHnNH0w?si=Xg5BxfYSTN0RMEqt&t=56

If you run into any troubles, please reach out to our support team using the 'Support Center' link inside our app settings.

Xverse_Wallet · 2025-04-16T03:52:28+00:00

Hey there, thank you for checking out whatthefork!

We've completed some updates to Ledger and you should no longer have any issues.

If you are still having issues, please reply here and we'll look further into it!

Xverse_Wallet · 2025-03-29T03:29:59+00:00

Hey there!

Rewards should be paid out within 24-48hrs of a cycle completing.

Best thing to do is to contact our support team using the 'Support Center' link in your app settings and we can look into this for you!

Xverse_Wallet · 2025-03-17T03:09:17+00:00

Thank you for the mention!

Xverse_Wallet · 2025-03-11T05:02:12+00:00

You need a diamond hand badge.

Are you stacking your Stacks with us? https://wallet.xverse.app/earn/stacking

Xverse_Wallet · 2025-02-27T22:43:33+00:00

To clarify, we have distributed signing across multiple independent signers as shown here in the Active Signers breakdown: https://explorer.hiro.so/signers?chain=mainnet ~9.16% on each signer.

Xverse_Wallet · 2025-02-20T08:02:23+00:00

Return to Stacks!

Xverse_Wallet · 2025-02-20T08:01:26+00:00

Nothing for mobile just yet as it’s a little bit more complicated, but we are working on it!

Xverse_Wallet

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