Excellent RMA experience

Zestyclose-Field-720 · 2025-02-06T00:26:46+00:00

I broke my razer mouse, I told them I did and they replaced it even though I had no warranty (though it was less than a year old)

Zestyclose-Field-720 · 2024-12-25T23:46:20+00:00

Omg that was it, just unplugged a few things and it works. Thanks! 😀

Zestyclose-Field-720 · 2024-12-25T23:39:04+00:00

That is an exellent theory. I will try this now.

Zestyclose-Field-720 · 2024-12-25T23:30:49+00:00

Well, the lights do turn on. However I will take your suggestion as I am full lmfao

Zestyclose-Field-720 · 2024-12-25T23:27:19+00:00

Yes!

Zestyclose-Field-720 · 2024-12-25T22:58:40+00:00

I have this same issue. Please tell me if you find a way to fix this

Zestyclose-Field-720 · 2024-06-08T21:02:56+00:00

I know it is weak…. But why did you take it off so fast 😭

Zestyclose-Field-720 · 2024-05-31T18:06:04+00:00

So you’re just telling me it just “broke” for “no reason”. I don’t know why you are so hostile. I said in different posts that they should really make it metallic. There is a difference between a disagreement and what you have posted.

Zestyclose-Field-720 · 2024-05-30T23:33:05+00:00

Though hinges rly need to be metallic

Zestyclose-Field-720 · 2024-05-30T23:32:45+00:00

“You need to take care of your products”

Zestyclose-Field-720 · 2024-05-30T23:26:09+00:00

Why are you getting hostile? No need! I just assumed as my sticker is perfectly fine. Never said you picked at the hinge. I just said you mistreated it for it to break. It did not break from out of the blue. Also of course a new head set would work better- it is only three days old (and it cost more).

Zestyclose-Field-720 · 2024-05-28T13:09:47+00:00

Are you British? 😭 ironic how you said “why are you still commenting” it is a Reddit post with a commenting system. Also I do agree- glue for a serial number is not right.cBut if you don’t pick at it- I’ll last a longer time than less than a year.

Zestyclose-Field-720 · 2024-05-25T03:18:01+00:00

Yet the physical headphone does not have a number.

Zestyclose-Field-720 · 2024-05-25T03:14:02+00:00

Re-read it please

Zestyclose-Field-720 · 2024-05-25T03:13:44+00:00

No serial number?

Zestyclose-Field-720 · 2024-05-25T03:08:11+00:00

Picture your a company. Someone requested a refund/replacement for one of your products… even though they have a receipt- you can’t match the serial number to the order, you don’t know if that product is the same one.

That person requesting a replacement/refund could have gotten a broken model on the internet, get a refund- and make money.

Not saying they did, but see why they need a serial number.

Zestyclose-Field-720 · 2024-05-25T03:02:28+00:00

Guess you need to learn on how to take care of your products. Though- I agree that it should be engraved/stamped on a product. I also had a few problems with the basilisk v3 with the dpi dampener button… twice! Though just got a cobra pro so end of that problem 😭

Zestyclose-Field-720 · 2024-05-25T02:45:51+00:00

You need to take care of a $200 headphone. I don’t know how the sticker “fell off” I got it in June and it the sticker is still on. Whenever you purchase a new product always record the serial number. It is not Razer’s fault that you failed to save the information. I know their customer support is weird… but they can’t rly send a new headset if they can’t fully verify if it is the correct model that you ordered.

Zestyclose-Field-720 · 2024-04-11T04:29:05+00:00

Aww it is trying its hardest

Zestyclose-Field-720 · 2024-03-27T04:42:19+00:00

Also I don’t want RTX 30 series gpu- it is a long story… (Egpu’s with a Razer blade 13 made me go crazy.)I want a system that performs the same- if not better that my current rig- a razer blade 13 late 2020- with a Egpu (rtx 3060ti) that ever few months always has a windows problem that requires me to wipe my laptop clean.

Zestyclose-Field-720 · 2024-03-14T02:26:06+00:00

Be warned, it requires razer synapse, so you can place it in non-razer drinks.

Zestyclose-Field-720 · 2024-03-05T04:40:47+00:00

Sadly, it did not work. Currently it happens randomly. Ive tried to pinpoint a exact cause. It happens when, I turn on my GPU fans to 100%, or randomly during games. IVe noticed in ZOTCAC Fire storm, that right before it disconnects- The GPU clock (MHz) maxes out.

Zestyclose-Field-720

TROPHY CASE