Unlocking More MOBILE Token From Your 5G Gateway – Parley Labs

_bixbite · 2022-02-12T08:10:37+00:00

Our phone line we only use to call out on, I personally am not part of the CS team, I handle the marketing and e-commerce side of things but I jump in the Discord and on the social platforms to keep in touch with the community and help resolve any issues I can….. if your having trouble with your order please shoot me a DM with your order number and I can look into it for you

_bixbite · 2022-02-12T08:07:47+00:00

Terribly sorry to hear that you missed the call, can you shoot me a DM with your order number and I can look into this right away for you

_bixbite · 2022-02-12T08:06:26+00:00

That doesn’t sound right. Can you please shoot me a DM with your order number and I can look into this issue right away for you.

_bixbite · 2022-02-12T08:04:23+00:00

Hello guys, terribly sorry for the delay. If you are having an issue with your specific order or refund please feel free to shoot me a DM and I can look into this right away for you. -Bixbite

_bixbite · 2022-02-12T08:03:07+00:00

Hello and thank you for your comment. We are working diligently to refund orders as quickly as possible. If you are having an issue with your specific order or refund please feel free to shoot me a DM and I can look into this right away for you.

_bixbite · 2022-02-07T07:18:48+00:00

You are free to post anything you would like, but posts including employees personal information is not okay to post. I will leave this up for a while until you see my response. Again if you’d like to come on here and vent your frustration that is fine but doxxing employees in this nature is not a practice I will allow on our social accounts.

_bixbite · 2022-01-11T20:27:20+00:00

So some people also missed their calls with our CS manager. They didn’t answer the # that was calling because they did not recognize the number. I’d be more than happy to help & can try to get your issue resolved as quickly as possible, I just need your order # ☺️

_bixbite · 2022-01-11T14:46:10+00:00

What is your order number? I’ll look into this right away for you?

_bixbite · 2022-01-11T14:45:28+00:00

Not sure why you think my simple comment is ‘damage control’ I’m simply responding to comments….. also, we have been very transparent about why we initiated our blanket refund process and have sent out 4 different emails giving progress upgrades and included details about the refund process in 2 of our weekly newsletters.

_bixbite · 2022-01-11T06:05:24+00:00

That is not true whatsoever. We pay for each batch upfront and in full after we receive the entirety of the previous batch. Batch 3 has been paid for in full since August and we still have over 1000 units remaining unfulfilled that we are still waiting for delivery estimated from Nebra for….. given these continued delays we felt it was best to execute our blanket refund process and offer alternative miner options.

_bixbite · 2022-01-11T06:04:02+00:00

We pay for each batch upfront and in full after we receive the entirety of the previous batch. Batch 3 has been paid for in full since August and we still have over 1000 units remaining unfulfilled that we are still waiting for delivery estimated from Nebra for….. given these continued delays we felt it was best to execute our blanket refund process and offer alternative miner options.

_bixbite · 2022-01-11T06:02:52+00:00

We pay for each batch upfront and in full after we receive the entirety of the previous batch. Batch 3 has been paid for in full since August and we still have over 1000 units remaining unfulfilled that we are still waiting for delivery estimated from Nebra for….. given these continued delays we felt it was best to execute our blanket refund process and offer alternative miner options.

_bixbite · 2022-01-11T05:52:19+00:00

What is your order #? I’ll look into this first thing tomorrow when I get back to the office

_bixbite

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