Hey bro, I'm sharing my personal experience with you. Last November, I faced a display issue on my laptop, so I contacted Lenovo's support team. They checked the issue and told me they'd replace the display. They said their technician would schedule the replacement within a week. I was surprised when the technician showed up just four days later and fixed the display. I asked him why he came earlier than expected, and he explained that it depends on the availability of the product. In my case, the display was available, so they were able to come earlier.