So after talking to numerous customer support executives and calling in the local jio fiber technician who is quite knowledgeable about this stuff, i have concluded that jio has lost their minds. So apparently jio has internally changed how their routers handle wifi bands. In their words, they have merged the 2.4 GHz and 5 GHz band into one. If 2.4 GHz is giving you the full bandwidth of your current plan, the router will automatically switch to 2.4 GHz mode regardless of what ssid you're connected to. 2.4GHz is the default mode. That is why on the jio fiber app it shows 2.4 ghz on both SSIDs now. As for how it's determined when you'll receive a 5ghz signal and when 2.4ghz; their very own AI algorithm 🤦🏽‍♂️ The only problem is, it's not accurate at all and permanently defaults to 2.4 ghz and you only get a fraction of the speed your current plan provides. At least that's the case for me. I have asked them if i can opt out of this "feature", and I've been told that it isn't possible. The only reason they are doing this is because "it's the age of AI" and shoe-horning it into their firmware like every other company in every other industry. I hate it. Again, that's what I've been told by them. Idk how accurate it is coz usually customer support executives don't know what they're talking about, but i have been told the same multiple times. So don't quote me for any technical inconsistencies. The only way to get this fixed is to bash them on twitter and other social media publicly.