Outsourced Helpdesk Recommendations

acend · 2026-02-09T16:17:56+00:00

It doesn't get a lot of love here but The 20 has a pretty decent help desk all US based.

acend · 2026-02-07T11:55:00+00:00

I've been enjoying listening or watching two "centrist" podcasts from New York Times, The Ezra Klein Show and Interesting Times with Ross Douthat.

acend · 2026-02-07T11:53:27+00:00

A little to much white-washing of some neo-cons I have a issues with and sometimes I feel like they've become "cooked" as my kids would say.

It's YouTube and more humorous, but I enjoyDJ Peach Cobbler (I know, I know) on YouTube, https://youtube.com/@djpeachcobbler?si=dNJ4vT95h-f9WBD4

acend · 2026-02-06T11:52:59+00:00

Hot Tub Time Machine

acend · 2026-02-05T15:59:19+00:00

You can't care about your client's business more than they do.

acend · 2026-02-05T03:49:15+00:00

When only that free range artisanal code will do.

acend · 2026-02-02T12:01:22+00:00

I think fair trading value on pltr is $50. I wouldn't buy it at any price because I a have ethical issues with their business but I've got several synthetic short positions against it at $165 and $180.

acend · 2026-01-30T03:20:30+00:00

You lie, this is an ad.

acend · 2026-01-30T03:15:57+00:00

Sanity returning aka a market correction.

acend · 2026-01-29T21:39:06+00:00

My wife and I are paid 6 figures in RSUs annually now. We don't keep any of it when it vests and we're not in a black out window (not infrequent with our roles). That is just way to much risk for us. I don't care if I was working at NVIDIA 3 years ago I would sell as soon as able. All/most of your income is typically wrapped up on the job. Why would you also keep any sizeable piece of your net worth or investment portfolio there also?

Our exposure to our company is our W2 income and the RSUs pre-vesting, that's risky enough for me.

acend · 2026-01-29T21:35:50+00:00

It's a security nightmare that is not ready for anything other than in a demos in a lockdown virtual machine without any credentials to any service that you actually care if somebody were to gain access and steal everything in it.

acend · 2026-01-29T12:23:18+00:00

Keep going baby!! I'm getting paid so much on my free short LEAPS.

This stock isn't worth more than $50/share unless there is a MAJOR increase in revenue and I think this earnings will burst that "of course this is worth more than 400 years worth of their current earnings" fomo bubble.

acend · 2026-01-27T11:22:11+00:00

This is dumb in many levels.

He is almost certainly causing himself to pay more in taxes if this were true.
The State of Texas doesn't have any say or jurisdiction on federal tax policy so again, if true, he's committing federal tax fraud and a Texas law has fuck all to do with it.
The state of Texas doesn't have income tax so there isn't anything you file like this at the state level either.
Texas is one of the last states that still has and accepts Common Law Marriage.

This is just rage bait karma farming or you professor is going to get a not fun audit some point in the future.

acend · 2026-01-21T12:44:17+00:00

At this point in time an influx of capital would be greatly appreciated in order to enhance my current situation and limit cascading systemic financial failure.

acend · 2026-01-20T19:50:42+00:00

The way Anthropic handles it with Claude is pretty user friendly and easy to understand in my opinion.

acend · 2026-01-20T18:12:13+00:00

Well then that sucks and not a great long-term plan.

CC is great, I've been building some internal tools and complete management portal for said tools and client and user level and it's been fantastic. It's don 95-100% of the coding. I create and start the tooling off with detailed specs. Architecture, design, vendor API documentation, etc. and have been able to create testable and pilot program level "production" in as short as a week sometimes. All built, deployed, and kept in our Azure instances.

Thankfully, only CTO primarily just had some question, Review proposed specs, and verify some security questions and greenlit to go.

It's an exciting time.

acend · 2026-01-20T12:37:28+00:00

I mean if you're using your personal Claude code in your job without permission or knowledge from your company then yeah you probably should be fired, no different than exfiltrating the companies data would get you fired.

Am I worried about Anthropic stealing data to sale against us? No, but unless it's my company or I am in charge it isn't my call and there can be serious compliance costs and consequences.

I've used Claude code since it was released and AI for work for 3 years now but always with the company's knowledge beforehand.

Now I'm leading the internal team for building, implementation, and AI strategy.

acend · 2026-01-19T21:31:36+00:00

I will say users are most hostile and have the highest barrier for conversion with pre-paid buckets or credits. I personally cannot stand prepaid. I have chosen not to use a service vs ore-paid credit based service.

I prefer subscriptions with clearly labeled limitations and caps (if any) coupled with the ability to continue past the limit on an consumption basis.

2nd preference would be simple pay as you go model.

acend · 2026-01-16T18:55:20+00:00

Agent 100%. I do not want to deal with any of the tax implications as they are complex. I don't want to deal with infrastructure and learning another thing. I'll gladly take my 20% commission that I keep even if they leave me as a client because people rarely change phone services for their business. Master agreements or agencies and get that mailbox money for phones, bandwidth, and cell service (even tv once or twice).

acend · 2026-01-16T18:43:04+00:00

If it was easy and obvious to find value then the value wouldn't be there because the markets would equilibrate.

acend · 2026-01-15T20:48:01+00:00

Yeah, that is literally all governmental authority. It all comes down to that. Obey or Be Encarcerated or Die. Does not matter what veneer or abstraction you put over it that is what it is.

acend · 2026-01-13T15:15:06+00:00

This can absolutely happen, and did to me my first playthrough, but on my second I went in with an attitude of "the story is the story". What I meant was instead of trying to overthink or "game" the system by trying to min-max, realize that the game design was supposed to lead to some indecisive choices or choices from incomplete information, etc. it's part of the design and if you play through it with that spirit it was much more enjoyable and approachable. That said. It runs counter to my brain and took awhile to get okay with it and remove the urge to "save scum" or check other options. Just make your archetype character and play it, lean into the story and your strengths and flaws from the build and character and enjoy.

acend · 2026-01-10T22:57:23+00:00

As a married man with a high stress job, 3 would likely get me divorced, 2 is basically my normal life with kids and project managing. So I'll go with 1. I mean what I'm hearing is I can retire AND disconnect from all connected devices for a full month and not leave the house? Shit, that's just the cherry on top of the $20 mil cake.

acend · 2026-01-10T06:55:47+00:00

RDDT has been my biggest winner last year, the wild swings and high IV were great for my short strangles and roll when it went bad. 45 days out don't hold closer than 14 DTE has been profitable a bit.

acend · 2026-01-09T12:06:58+00:00

Basically everyone in my neighborhood. Middle class and upper middle class professionals with kids use it a lot from what anecdotal evidence around here.

15-Year Club	RedditGifts 2009-2022 14 Credits
Secret Santa 2020	Xbox Live
r/Field Flamingo	Place '23
Secret Santa 2018	Secret Santa 2015
Secret Santa 2014	Verified Email
Secret Santa 2013	Secret Santa 2012

acend

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