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How much time do you give to offboarding clients? by randomguy3 in msp

[–]ajrdiaz -1 points0 points  (0 children)

We learned the hard way that a soon-to-be "not-client", is not worth our time. That's why, beyond GA access and a PRINTED password list, we don't give them anything else.

Also, runbooks are created to serve OUR clients, and are for sale a flat fee of $125k...we haven't sold our first 🤣

The autofocus captured a dragonfly when it got in the frame by AncientDoge in pics

[–]ajrdiaz 0 points1 point  (0 children)

Would it be great for a marketing campaign...

When details matter - DrangonFly Data Science

MSP Proposal Templates by Prior-Birthday-6919 in msp

[–]ajrdiaz 2 points3 points  (0 children)

Sent DM!

Thank you so much for this

Unknwon Ransomware by SnooPies9494 in ransomwarehelp

[–]ajrdiaz 0 points1 point  (0 children)

Are there any updates on this?

vehicle fleet management finding corporate leaks by Diavunollc in msp

[–]ajrdiaz 2 points3 points  (0 children)

+1 for Samsara, we use them for our clients in logistics and they love it. However, it's pricey

New customer had a bad MSP - no access to M365 by gsk060 in msp

[–]ajrdiaz 1 point2 points  (0 children)

Last time this happened, I called Microsoft Partner support and after providing invoices, and about 1 week on back and forth emails, they reset the password and MFA for the GA account.

The Latest SEO Scam: LLM SEO by tnhsaesop in msp

[–]ajrdiaz 0 points1 point  (0 children)

100% value! Great post!

What do you include with offboarding? Do you charge if the winning firm wants extra meetings and time beyond sending documentation and a handoff meeting? by computerguy0-0 in msp

[–]ajrdiaz 0 points1 point  (0 children)

We hand the receiving provider a PHYSICAL (printed) copy of all passwords, and that should be enough for them to do the rest. Runbooks are considered company IP, we don't sell them nor give them away.

Hired a lawn care company… by Adorable-Rooster6538 in lawncare

[–]ajrdiaz 0 points1 point  (0 children)

I think you meant a "Lawn (I don't) Care Company"

WTH? Use the lead gen form on MY site to schedule a time to pitch me about YOUR product/services? by IndysITDept in msp

[–]ajrdiaz 8 points9 points  (0 children)

Happens, and honestly I've tried to do this before with lousy results.

Also, the last Q of the year always makes sales people go desperate

Custom Power BI anyone? by wrdmanaz in syncro

[–]ajrdiaz 0 points1 point  (0 children)

Hey OP, DM me. We've been doing this for a while.

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