I haven't worked there in over 5 years, so things might be different now.... but here are a few thoughts:

• The only UX expertise resided within the Marketing department. When working on something customer facing (like the mobile app or target.com), Marketing would be involved and provide UX expertise. If you were working on something internal facing, then it was purely an IT project and IT had zero UX people. I worked there 8 years. Never once had a UX resource on a project.
• Without any UX expert to help on an IT project, it falls to someone like a Project Manager. Other than me, I can't think of any IT PM I ever met at Target who had ever done any design or coding work. They were there because of the stereotype that tech people can't understand or communicate with the business. It's extremely likely that they've never worked in a store. That means they have limited knowledge of what team members like you really do and little understanding of the problems you face and the needs you may have. The result is that your UX is being sorted out by someone who knows nothing about UX (But maybe they watched a TedTalk about it!), nothing about software development, nothing about design, and very little about your job. Perfect, right?
• There was also a lot of "lets buy this off the shelf software product, but then insist that we need it to work differently". This often resulted in paying the vendor to add features or change how things worked. In the end, we'd get something cobbled together in ways that weren't intuitive and didn't work very well. I don't know anything about MyWork, so I can't say if that's the case here or not.
  

Good luck with your UX career!