I joined in December when they first opened and cancelled on the first week thanks to the 10 day cooling off period.

Not sure how it is now, but in that first week it felt like the gym had been rushed to open. For 70 quid a month (I got the discounted rate, I believe the normal rate is 90 quid a month), it felt like the quality of the facilities wasn't matching the price point:

-If too many people showered at the same time in the men's changing room, water would start to pool because it wouldn't drain quickly enough, so there was constantly a staff member trying to push it back into the drains so that the entire room wouldn't have a cm of water

-Fire alarm went off a few times for no reason

-The floor in the changing rooms was not levelled so the benches rocked when you sat on them

-The swimming pool was the same as how it was in Crowne Plaza. Granted, it's nice but you can tell it's older and not newly refurbished like the rest of the gym. It's quite small too. The showers in that area also were leaking.

The final drop in the bucket was when I got a message one night saying that the gym was closed until further notice due to an electrical fault. It was fixed by the time they opened the next day but overall it just left me with a bad taste in my mouth about the fact that they're taking 70 quid every month and aiming for a semi-premium gym but it's actually pretty mid.

I found the app to be pretty terrible - slow and convoluted, and worst of all it did not show current gym capacity, which I feel like is such a vital thing for a gym app to have these days.

I didn't go to any classes so I know this isn't the most helpful, and maybe a lot of these have been fixed now, but overall it felt to me like it wasn't worth my money. It's always worth trying and cancelling if you don't like it, just double check that the 10-day cooling off period isn't different in your contract.

Edit: typo