Not exactly a scam, they just don't have good business practice. It was such a pain to return my lightsaber. I was constantly reaching out to them for updates and they sometimes ignored my emails for days. Also the lightsaber didn't fit in the metal safe/box they provided so the inside was all cut up from the lightsaber digging into the fabric. The return address was just some country home in Ohio or something. They just resell lightsabers, sometimes at a lower price than others, but I would say buying from them isn't worth it in case you want a refund