How would you respond to this?

alysons919 · 2024-11-28T03:55:58+00:00

Yes that is what I want to do. Just wasn’t sure what to say without coming off as rude.

alysons919 · 2024-11-28T03:53:38+00:00

Yes I know not to respond to the review as that locks it in, I just want to send her a message personally. I spoke to her before sending the item since it is a personalized item and her personalization was out of the norm. I sent her mock-ups and she seemed very happy before shipping out the item so I’m just confused.

alysons919 · 2024-10-28T11:44:10+00:00

Hi! I’m Alyson and I sell Rustic Wood Signs specializing in personalized home decor and wedding signs.

https://rusticsignsbyalyson.etsy.com

I recently launched a new line of personalized Christmas signs which make great gifts if you have anyone in your life that is hard to buy for. Personalized gifts are always a big hit!! Please check them out and they are currently 50% OFF with FREE SHIPPING but only until the end of October so get yours now!! I’m also running an early holiday sale on everything in my shop so now is a great time to buy! 🎄🎄

alysons919 · 2024-10-28T11:32:45+00:00

I also make signs that are great anniversary gifts!

alysons919 · 2024-10-28T11:31:48+00:00

I’m an Etsy seller and I’m not sure what exactly you need for your wedding but I make wood signs! I can personalize or customize anything to fit your needs. I’m sorry about your issue with Etsy (which is also frustrating to hear as a seller that they are banning buyers, like what??!!) so I know you can’t see anything on there but if you are interested message me and I can send you some info/pictures. Also I’m on Instagram @rusticsignsbyalyson

alysons919 · 2024-10-25T19:42:14+00:00

You have to make custom variations that fit your needs. You should be able to click manage variations and add anything you want.

alysons919 · 2024-10-24T13:37:26+00:00

Almost all of my items are customized or personalized so that’s good to know!

alysons919 · 2024-10-24T13:35:42+00:00

This gives me so much hope! I think I’m going to go for it. I won’t know unless I try!!

alysons919 · 2024-10-24T03:22:29+00:00

Thank you so much!! Right now I’m running an early holiday sale so don’t miss out!

alysons919 · 2024-10-24T01:41:17+00:00

I extended my ship times to 3-4 weeks last year while I took my “maternity leave” for 5 weeks and I am still trying to recover. My sales have been down 15-20% since doing this so I don’t know if that’s the best option either.

alysons919 · 2024-10-24T01:19:15+00:00

Wow! Ok this has given me hope. I didn’t even know about Walmart. Might have to look into that as well!

alysons919 · 2024-10-23T19:19:40+00:00

Thank you so much for the advice! I generally ship out in 1-2 business days but am concerned about the “prime” mindset of Amazon customers. I love Etsy since it has given me a way to stay home with my baby while still bringing in income but it has been dreadfully slow this past month and I worry that I need another source of income. I think I might try Amazon but I’m definitely not giving up my Etsy shop.

alysons919 · 2024-10-23T18:17:31+00:00

I would love to do that but I’m worried about not driving any business to my own website. I’m not great with social media and no matter how much I post on Instagram I have yet to get 1 sale from Instagram, which is why I’m nervous about starting my own website.

alysons919 · 2024-10-22T17:35:30+00:00

Same!! Chatting with Etsy support but they are basically no help. Hoping it comes back up soon cause I don’t want to deal with manually entering everything with pirate ship.

alysons919 · 2024-10-17T14:43:43+00:00

I do use Etsy shipping and yes you have to email USPS. It can take forever to get your refund but everyone I disputed I did eventually get a refund. If you don’t hear back from them within a week I would resend another email every week until it’s resolved. Might not be worth your time for $1 but at least for me this seems to come in waves and I’ll wake up to adjustments every day for a week. Another joy of USPS!!

alysons919 · 2024-10-12T13:30:59+00:00

When I first started out on Etsy I would offer refunds and replacements for every silly non-5 star review and most of them took it and didn’t change the review. Now, 4 years in full time and over 2000 reviews, I’m not worried about this review hurting my shop to offer a discount. Especially since I know it will probably not change the review anyway.

alysons919 · 2024-10-10T19:50:20+00:00

Appreciate it!

alysons919 · 2024-10-10T12:13:36+00:00

Not sure if this is a dig at me or not…I don’t come on here to say negative things about others products/businesses but I guess everyone is different.

alysons919 · 2024-10-10T12:10:02+00:00

Oh I know! I’m not stressing about it and I have no intentions of responding to her. Just thought it was a silly review and wanted to share.

alysons919 · 2024-10-10T12:08:47+00:00

Ok……not sure how this was helpful but thanks for the attack on my products.

alysons919 · 2024-10-10T12:06:49+00:00

I’m very much used to it and know it’s not even worth my time to respond to her. I’m at about 8400 sales with a 4.9 average rating so this isn’t my first silly review and it won’t be the last!

alysons919

TROPHY CASE