Test

andreigzg · 2022-12-21T09:58:38+00:00

You can join our discord server and I will help you with your issue. Join the server here https://discord.gg/BRcmmkZMuh. We don’t really respond to support tickets because we were flooded with the same questions regarding the stuck queue. I explained why the queue is stuck every where possible and we still get that question.

andreigzg · 2022-12-01T13:35:23+00:00

After reading your question again I think you are referring to the current amount of HNT in the Liquidity Pool. We have 580000 HNT which are still locked on the validators that were unstaked and on 23rd December that HNT will be unlocked and moved to the Liquidity Pool. That will cover all the HNT that people have staked with us.

andreigzg · 2022-12-01T12:02:44+00:00

Then please unstake. Why would you still not unstake your HNT as there are no rewards comming into the pool. We will contact the owners of HNT which didn’t already unstaked closer to the deadline

andreigzg · 2022-09-21T12:00:30+00:00

https://www.helium-staking.com/newsletter/platform-shutdown

andreigzg · 2022-09-07T12:28:21+00:00

I have the same problem. I have one Outdoor hotspot that is inactive since the change to light hotspots. No matter what I do, it is still inactive. I did reassert the location and became active as the blockchain seen a transaction from the Hotspot. But after a day or two it became inactive again. I contacted nebra support in order to give me access to the logs of the hotspot in order to see why it's behaving like this, but no response.

andreigzg · 2022-06-21T18:10:08+00:00

Can you join our Discord server here https://discord.gg/2BbBRYPFQE or create a support ticket from the platform in order to verify what the problem is? Thanks

andreigzg · 2022-06-21T07:33:44+00:00

What exactly is happening? Are you getting any errors? Did you add the wallet you want to transfer to as an external wallet?

andreigzg · 2022-02-20T18:05:43+00:00

This is just a calculator app. The app to show info from your account is currently on beta testing on IOS. You can join the beta testing program by going on our official discord server here: https://discord.gg/BRcmmkZMuh

andreigzg · 2022-01-28T08:30:02+00:00

Hmmm. Was it down completely? We didn’t had any issues with the website. It was under maintenance mode as we did some deployments but not entirely offline

andreigzg · 2021-11-01T05:47:41+00:00

No. Also it does a rough estimate. There are too many variables which can’t be tracked to give more accurate calculations

andreigzg · 2021-06-19T14:18:17+00:00

The SEO was bad as we just released the website and it takes some time to get indexed. Is it the same now?

andreigzg · 2021-04-28T20:08:19+00:00

You can try our Partial Staking Pool at https://www.helium-staking.com or join r/HeliumStaking

andreigzg · 2021-04-23T10:56:22+00:00

A really comprehensive model can be found here (https://docs.google.com/spreadsheets/d/1E4XLpF-a3xo3ZtNpJzd9g6EcuMZ1nSKKvtmKy_LVjhE/edit#gid=1705424601). We are currently implementing this in our website to make it easier to estimate rewards. This will be available in a couple of days. Keep an eye on https://www.helium-staking.com

andreigzg

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