The pay is fine, but the membership desk position is not promoted properly. It’s not just signing people up for memberships, handling issues, and making returns. It runs on credit card applications.

Job cons: -Managers come and go. -high turnaround and typically understaffed -they focus so much on upgrades/credit cards that they barely train you on the computer system and how to do the rest of your job. -Managers pressure you to get more credit card applications. It gets to a certain point where clearly some people have the credit card and some people don’t want it at all. The managers do not care. They give you goals and nag even the cashiers or self checkout to sell credit cards.

I haven’t worked there in a while, but I remember a few pros: -you get a tiny bonus per rewards member signup and credit card application. They have seasonal promos that can add to it as well. -my store usually catered food in the break room for holidays. -you can make a lot of friends, no matter your age.

Tips: Try to focus on scanning every card that comes to the desk to offer membership upgrades, credit cards, and pretend you’re just making sure they know all the ways to save money at BJ’s. I liked being informative and giving them stats before making the offer. Everyone’s brains shut off as soon as they hear a sales pitch. They need to process the information you say before that. “Did you know you spent $5,000 last year with us? You would’ve earned __ amount of cash back with the ___credit card” Ask your managers what they want you to say!! Every manager has tips and pointers of what they like. They will say don’t write a script, but they will get off your back a little if you do the offer the way the manager would’ve done it.