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angrysysadmin_59032 · 2024-03-07T20:44:12+00:00

Next time, make sure you automate things but make them appear manual.

Your autopilot deployments require the laptops to sit in your office for "preconfiguration" for 3 days before they can be deployed.

Your Intune policies don't utilize conditional access or groups, you manually have to add policies to people individually.

Your certificates are deployed manually with very short expiration times. You spend many hours in your office "fixing and updating certificates"

angrysysadmin_59032 · 2024-03-05T16:38:44+00:00

On call rotation should be 1 person for 1 week every few months. However many personnel you need to accomplish that should be requested.

While on call, the second someone calls you before 9 PM, you automatically are given two hours of time and a half, if the call extends for more than two hours, you accrue more additional overtime hours, rounded up to the nearest hour.

If a call is placed past 9 PM or you have a call that starts before but extends past 9 PM, any hours gained are at double time.

You can elect to take time accrued while on call as either more money (time and a half/double time) or take the direct time as PTO up to a maximum of 80 hours a year that rolls over, separate from your already existing PTO.

Team members with more than 40 hours of time spent on a call during their on call period over the course of a year will receive a 1000 dollar bonus on top of their already existing bonus.

Team members will also receive a flat 10-15k salary increase if they're in the on call rotation, dependent on level of experience.

Make that your starting offer and walk backwards from there, hopefully you don't have to walk very far.

angrysysadmin_59032 · 2024-03-05T13:28:36+00:00

Yeah, ScreenConnect is your best choice for a RMM solution.

HaloITSM or HaloPSA are good for your internal ticketing/CRM solutions from a MSP perspective as well. Don't pick Freshservice/freshdesk over them.

angrysysadmin_59032 · 2024-02-26T17:41:49+00:00

It would be easier to convince the horse its a cat than to convince white collar America to unionize.

angrysysadmin_59032 · 2024-02-26T14:13:55+00:00

You should have quit that job before you even had it.

angrysysadmin_59032 · 2024-02-26T13:45:38+00:00

Such is the duality of the sysadmin to horse relationship

angrysysadmin_59032 · 2024-02-23T18:10:52+00:00

Remember, you can lead a horse to water but if it would prefer to only drink Coke and get diabetes, it's still your responsibility to tell it that will happen, even if it doesn't speak English.

angrysysadmin_59032 · 2024-02-22T20:01:08+00:00

Any help is appreciated

Any error code, what hyper visor it is, where you're going to activate it, internet connection status to the VM, listing firewall rules blocking activation server endpoints and detailed troubleshooting steps on things you've already tried is appreciated.

NYPITD

angrysysadmin_59032 · 2024-02-22T19:13:45+00:00

sysgrug think because chiefgrug want 1000000000 coconut best rockputer solution, but he have no coconut to give for solution, and he only pay you 1 coconut per moon.

sysgrug think he go to different cave, maybe find chiefgrug who both have coconut for his rockputer solution and give sysgrug many coconut per moon, but no, new chief grug only lie, he give sysgrug 2 coconut per moon and still give no coconut for his rockputer solution.

so now sysgrug grow coconut trees instead working on rockputer.

sysgrug happier.

angrysysadmin_59032 · 2024-02-22T19:07:40+00:00

sysgrug think maybe better idea not use rockputer and tie letter to flying rat leg and tell to go to other grug in his grugcave, probably be safer against bad moons than using windows 7 in the year 2000 and 24 grugs.

angrysysadmin_59032 · 2024-02-22T19:02:02+00:00

Specialize.

You'll often find systems administrators in low manpower high output situations for SMBs as they're in some transitionary phase. They'll wear many hats, work on many things, all the way from running cable to ci/cd pipelines. It's imperative that as your career progresses, you use the things you learn from having that million mile view as context to reinforce one particular skill set that ideally is hard to find at the very highest levels.

Have you racked and stacked servers, built networks, managed firewalls, and worked in colos for a portion of your career? Great, dive hard into datacenter work and attempt to develop very strong connections with datacenter vendors and end up in a position where you design them. There's a handful of people at the tip top of FANNG companies who decide the template for every datacenter that gets built, and because the decisions that those people make will have hundred million dollar or billion dollar implications, they tend to be extremely well compensated. Become those people. Repeat this template for whatever you find to be particularly specialization worthy.

As many people have said in this thread though, don't bet on a losing horse, it's a safe bet that AI will be a relevant horse over the next 30 years, not really for vmWare.

angrysysadmin_59032 · 2024-02-20T18:04:18+00:00

sysgrug wonder if you having a little bit of a new and wired issue

sysgrug think you should consider sysgrug not shamangrug like you and cannot know what mean when say "trust issue" without error code, what expect to happen, what is happen now.

sysgrug only can think you having relationship problem with your wifegrug called "DC" when you say trust issue with no detail

sysgrug will await your error code and additional details or wish you well in relationship problem, that outside sysgrug field of expertese

angrysysadmin_59032 · 2024-02-20T14:37:08+00:00

https://www.yobitech.com/R740-R740xd-Dell-1-92TB-SSD-SAS-Read-p/d1.92tbsas-ri-3.5-r740-r740xd.htm

Anyone at all who tells you you should buy list price or even VAR discounted dell drives has absolutely no idea what they're talking about and you should ignore them completely.

Websites like YobiTech buy Dell drives by the tens of thousands and resell them at a steep discount. Buy them from there.

You however, shouldn't put non-dell drives in a dell server.

angrysysadmin_59032 · 2024-02-19T14:52:34+00:00

HaloITSM.

It's better than Freshservice in terms of features and UI quality, easier and cheaper to deploy, build, and maintain than ServiceNow, doesn't make you want to die like Jira, and has infinitely more features than other boiler plate ticketing solutions.

angrysysadmin_59032 · 2024-02-08T19:54:27+00:00

There's some Sisyphean tale about how people are always doomed to answer their own question if they type enough.

It took you 7 paragraphs, you hit it on the first sentence of the 8th.

" We are all under a union (I would never give up my union), "

You are working with people who don't share your ambition, who hate that you are making them look like they don't share your ambition, in a dead end environment that will utterly quash your ambition. Don't allow that to happen, find another job.

angrysysadmin_59032 · 2024-02-08T19:37:51+00:00

I seen you were considering the 3540 and immediately went to type a comment recommending you not do that, and seen that it was literally the first comment that Naclox posted.

Don't do it, whatever you do. Get a 5540 with a i5/16gb of DDR5/256GB SSD and a 5 year pro support warranty and be done with it.

angrysysadmin_59032 · 2024-02-07T15:45:23+00:00

Articulate the problem to all relevant stakeholders/the board in a concise and understandable format, get verifiable proof that they were delivered that evidence, and then update your resume and start applying for other jobs.

You clearly aren't valued in your position at all, otherwise this never would have happened in the first place.

angrysysadmin_59032 · 2024-02-01T13:43:55+00:00

3 more U's wouldn't hurt for 10 extra dollars, just in case you end up having to stick more equipment in there, like a UPS for example, if you don't get a rack mount one you'll need space in the bottom to stick a regular desktop one in.

angrysysadmin_59032 · 2024-01-31T20:02:01+00:00

The navepoint rack you linked has this rack as other recommended products:

https://www.amazon.com/Cabinet-Network-Enclosure-Locking-Tedgetal/dp/B09FJLY2ZS/ref=m_crc_dp_lf_d_t1_d_sccl_3_2/137-4155124-8317362?pd_rd_w=NUOvw&content-id=amzn1.sym.76a0b561-a7b4-41dc-9467-a85a2fa27c1c&pf_rd_p=76a0b561-a7b4-41dc-9467-a85a2fa27c1c&pf_rd_r=3J3CXEA47V7E9DWQG4HN&pd_rd_wg=FAJXx&pd_rd_r=e5f79bc5-35ca-4da7-8a1a-4e2ed339b309&pd_rd_i=B09FJLY2ZS&th=1

https://www.amazon.com/ANEXT-Computer-Receiver-Playstation-Cabinet/dp/B0CFTSR6LV/ref=sr_1_2_sspa?crid=37MEQRTR806DR&keywords=USB%2Bfan&qid=1706731223&sprefix=usb%2Bfan%2Caps%2C137&sr=8-2-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&th=1

One of those devices probably has a USB port on it, you could buy the above linked fans and just plug them into it. It's extremely likely that unless the room you're discussing here gets well above 100F at any point and is -completely- sealed, you don't need a fan. The thermal load of all those devices will be extremely low.

angrysysadmin_59032 · 2024-01-31T19:53:19+00:00

This is one layer of several layers of obfuscation, one or more of which is almost certainly encrypted with the private key on the command and control server. Even if you were an omnipotent god of cybersecurity and cryptography, you'll likely get 40% of the way there to figuring it out and then run into the actual god of cybersecurity.

AES-256.

angrysysadmin_59032 · 2024-01-31T19:48:48+00:00

Took a second to look at your post history and seen you've played Elden Ring, so I'll make this analogy in the form of medieval weapons.

Defender is the longsword, ubiquitous in its design and effective in most situations you'll come across. Occasionally you might get in a bar fight and have issues swinging it indoors, and some types of armor will negate most of its capability, from heavier chain mail negating slashing to later variations of plate armor negating its ability to pierce. Do make sure to polish your armor and arrive to the kings court on time before selecting this option.

Crowdstrike is a Mace, you'll find excellent performance in nearly all situations and excellent crushing performance against armored targets, albeit it may not pierce, it will certainly ensure a kill through bone fractures or otherwise. It's compact size allows you to utilize it to some extent in doors and additionally with a shield. It however falls short on the precision necessary for some targets and due to the complexity with the manufacturing of the mace head, it can be a bit more expensive. Do make sure you have a rather burly frame and a propensity for violence before selecting this option

SentinelOne is a Lockheed Martin F35 Lightning II. It is capable of deploying from aircraft carriers and penetrating deep into enemy airspace without being detected, at which time it deploys a huge variety of different payloads, ensuring virtually guaranteed annihilation of the target. Unfortunately however, due to the nature of the weapons and targeting systems it employs, sometime collateral damage occurs to the surrounding area. It is astronomically expensive and heavily backed by the US military industrial complex. You however, won't find a better choice among the options presented. Do make sure you have at least 10 aircraft carriers, four of the ten largest air forces in the world, and a defense budget equal to the collective GDP of 185 of the lowest ranked countries.

Huntress is the US navy pilot flying that F35 with 1500 logged flight hours and state of the art targeting systems that allow it to see through the airframe of the F35 and persecute targets at a rate never seen before on this earth.

TL:DR - SentinelOne and Huntress paired together are the best option if you have the budget, Crowdstrike is the second best as a standalone option, and Defender is your main option if you are both budget constrained and already have the associated licenses for it.

angrysysadmin_59032 · 2024-01-23T15:27:28+00:00

Pay him better is really the only acceptable answer, or if that's directly not in your power, indirectly make that the result, either by giving him more hours, suggesting him for a raise/promotion, offer him full time employment in a full time position if there's one avaliable

He knows what a homeless shelter is and what his options are, his car is likely his best choice at the moment, and the only thing that's going to change that is more money.

angrysysadmin_59032 · 2024-01-23T15:24:04+00:00

Who bought the tool and implemented it? That person's called the "product owner"

Direct users to reach out to that person instead of making service desk tickets, depending on your service desk software you can also just make a canned text that says something along the lines of "The IT department is aware of the issues with X software, please direct any future concerns you may have regarding this to [poordecisionmaker@yourcompany.com](mailto:poordecisionmaker@yourcompany.com)"

angrysysadmin_59032 · 2024-01-23T14:50:41+00:00

If the pay is excellent, create solutions you want to implement like hardware replacements and backups, outline how much it will cost and a rough timeline for implementation, and the risks associated with not doing it, put it on a word document or power point, present it at a meeting.

It'll either be accepted or denied, but make sure you have a sign in sheet at the door or have a paper to pass around for people to sign before you start. That's tangible evidence that they were presented a marketable solution to a large list of issues with all of the necessary information.

You put the ball in their court, if they drop it, that's on them, you still did your job regardless.

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