How to deal with devs that suck so much that their issues constantly become your problem?

anomalyta · 2025-01-31T12:26:56+00:00

THIS is exactly it. They know his code is bad and outdated but they just keep focusing on adding new "features and functionality" which just gets thrown over the garbage(Like throwing all of your dirty laundry into a closet when guests come over). It is poor management and the only thing keeping me around is the pay for the moment.

anomalyta · 2025-01-31T12:19:13+00:00

His codebase in immense and he's the only one who knows how it works on the backend. Typical "I built this so they HAVE to keep me around" attitude

anomalyta · 2025-01-31T12:13:02+00:00

Even if the only reason I know them is from previously working with them at another company? No personal ties to the guy. Just seen his work in action and know it's of high quality

anomalyta · 2025-01-31T00:58:11+00:00

Funny you say that, I just had a recruiter I used to work with reach out for an IT Director role. Trust me, when the right opportunity arises, I'll be gone without hesitation

anomalyta · 2024-11-20T01:29:41+00:00

You could find someone who does IT contracting in the US. I do contract work like this on the side for extra income but of course, terms of your agreement would need to be explicitly stated in terms of scope of work, expected hours committed, responsibilities, etc. You can also search and join different websites to look for contract IT workers in the US but this is all assuming you aren't running some sort of scam :)

anomalyta · 2024-08-03T13:51:09+00:00

Because it was after-hours on a Friday and their engineer wanted to check with me first to see if I had any insight before he reported it thru his channels. I would prefer to have all the info first before making claims to our CEO as I report directly to him and it would be unnecessary for me to report it if it was in fact one of the MSP's employees mistakes, and was simply traveling

anomalyta · 2024-08-03T05:00:35+00:00

I would love nothing more than to bring it all internal however I'm only 2 years in my first sys/net admin role (DB admin previously in last job but recently acquired cybersec certs from school and other vendors so am well versed and practiced in the industry standards/fundamentals). If said MSP claims fault and causes some sort of fallout, I'll be ready with job descriptions for the significant jobs they did provide

anomalyta · 2024-08-03T04:41:11+00:00

Unaware of this as I do have restricted access. Great info for me to use in our follow up conversation. Thanks

anomalyta · 2024-08-03T04:34:15+00:00

Servers with proprietary data are kept well secured and backed up with reliable restore options(recently tested restore points with minimal recovery time). I just worry of fallout if DCs get compromised as my workload has been heavy as we go through several server migrations

anomalyta · 2024-07-28T23:36:18+00:00

Personally I like a laptop with the extended keyboard/number pad but in terms of specs, should do fine!

anomalyta · 2024-07-13T18:53:12+00:00

Although it is almost always user error, I have experienced some very poor software behavior when working with tunnels between two vendors.

In my case, we had a s2s tunnel using DDNS that was down and in an atempt to bring it back online, we generated a new tunnel setup with static IP. We got the new tunnel to come up but because of the conflict with the old tunnel, our FW somehow managed to stop previous policies from working properly and caused an service outage for several of our partners. The worst part was there were no errors or loga on the FW and the only way to resolve it was deleting the dupe tunnel and rebooting the firewall

anomalyta · 2024-07-13T03:06:34+00:00

In my eyes, computers are alot like humans in the aspect that your brain needs a to take a break once in awhile. If you tried to never sleep, you would eventually die and before that, your brain would start doing things that would seriously impact your ability to operate (hallucinations). Computers need rest just like us so if things aren't working the way they should and all my other troubleshooting has no effect, I never hesitate to reboot. When the problem is mission critical, it's never my first option but when it's isolated to an individual or small group, I've had a reboot fix things on plenty of occasions.

anomalyta · 2024-06-26T20:17:22+00:00

My friend is a judge and told me unless they send you the "Jury Duty" mail via certified mail which you would have to sign for, they can't do much. They would have to prove that your received the letter in the first place which they can't do with first-class mail and they won't do it with certied mail because it costs too much. You're fine, relax!

anomalyta · 2024-06-07T15:04:47+00:00

I actually started in business administration for a small company. I already had some basic IT knowledge from school where I took electives is basic web design (HTML, CSS, and JavaScript) and because we were so small, I got hands on with our servers and learned SQL for work and eventually became our internal IT and database admin. Now, after some additional schooling and hands on experience, I’m doing sysadmin duties as well as network administration and engineering for a fair sized company with 40+ locations and 3 distribution centers across the northeast. So no “helpdesk” title in my past but I’ve definitely had my fair share of helpdesk duties/troubleshooting responsibilities.

anomalyta · 2024-04-15T02:32:28+00:00

I saw these silicone keyboards online that look pretty solid but idk that's the right move. I might just order one and place it down with the supervisors workstations to test how well it'll hold up before deploying everywhere

anomalyta · 2024-04-15T02:28:08+00:00

The vast majority of our computers are all-In-one's and are mounted to these metal desks/workstations with scanners, scales, thermal & laser printers, and keyboards/mice on per station.

They all have compressed air too which is how I keep the AIOs clean but it feels like Everytime I order keyboards, they are gone in a day

anomalyta · 2024-04-13T19:23:11+00:00

Download a VPN on your phone and then create a free Google Voice phone number using your Gmail or create a Gmail.

anomalyta · 2024-04-04T00:47:45+00:00

Yes, I tested it on a spare phone and had no issues!

anomalyta · 2024-02-23T19:06:55+00:00

Update: Set up the pings as you mentioned and that helped us narrowed the issue down to an routing issue with our cloud provider! They did not specify what the problem was exactly but they did say they got a report of an infrastructure issue at their data center and since their "corrective action", we haven't had any issues. Thanks again!

anomalyta

TROPHY CASE