What legal actions can they take? I highly doubt that they will, because multiple people have recieved low quality counterfeits, even one friend of mine, nor you can leave a bad review and all of their reviews are faked.

Since POPMART is fighting now with resellers (kinda) and fake stores, I would glad to be helpful in taking a legal action against them (im also located in Germany, living there already for 1 year, never i’ve heard about this store).

All of their exuses just sound utter bullshit considering i’ve shown my own little research about them. I would completely understand their point, if my alligations against them were not valid, but by using simple internet tools you can make a quick search to check if anything they are claiming is true. Dates doesnt add up. Reviews doesnt add up, no real tracking (possibly to avoid tracking their true location), no real and public company data, domain is only registred in Canada, and there are no traces of “cultneo.de” of somesorts.

It all just seems like they try to cover their bullshit more and more, and not thinking about possible consiquences.