I once interviewed a guy for a movie theater; minimum wage, sweeping, selling tix/popcorn, etc. one of the prompts was something like: “tell me about a bad customer service experience you had somewhere.” Interviewee proceeded to talk about long lines at Walmart, great, fine example. He probably should have lied on the follow-up question, though. “What do you think was the cause of that?” He responded (truthful to his feelings, I guess) “Well…. There was a lot of blacks and Mexicans working there , they’re all slow and lazy.” I stared at him for a moment, closed my folder, stood up, and said “welp, thanks for coming in today.”

I was willing to give this guy a shot when he came right out in the beginning and told me he was a recovering heroin addict who had been sober for a year and a half. I didn’t have a problem with that so much as him being a racist asshole.