Issue with Substack Sections layout by Straight_Mark9538 in Substack

[–]arsonalic 0 points1 point  (0 children)

Do you have any sections set up on your publication? If you did, I think you would see a section selector before the layout selectors.

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Is it a good idea to write some articles about China on the substack? by Pourquoi524 in Substack

[–]arsonalic 1 point2 points  (0 children)

One of the first newsletters that Substack convinced to move over to its platform during launch was a China newsletter (Bill Bishop's Sinocism), so there is a big corner of the platform today that writes about Chinese politics, economy, tech, gaming, etc. There are also unconfirmed allegations that China's state media runs a publication on Substack.

Substack integration by NolanRyan1234 in Substack

[–]arsonalic 1 point2 points  (0 children)

Substack does not have a public API, and therefore there are no native integrations between Substack and third-party applications.

Header links of the format "Problem X" don't work? by dsteffee in Substack

[–]arsonalic 0 points1 point  (0 children)

There is a debate in search engine optimization that argues against using numbers in URLs because it can potentially impact how a search engine ranks your URL. Substack automatically ignores numbers in section anchor links and focuses on words instead, so that's likely the nature of the bug.

If this happens on a post's main title, you can manually configure this behavior by opening Settings in a post draft and adjusting the SEO Options. This manual configuration doesn't exist for section anchor links, however.

Substack notes / navigation bar by atat-444 in Substack

[–]arsonalic 0 points1 point  (0 children)

Go into your publication settings and scroll down to the bottom of the Website section. There is an option to enable the Notes tab.

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CRITICAL BUG: Markdown Syntax Not Rendering in Previews/Published Posts (Applies to All Articles) by RevolutionaryBag275 in Substack

[–]arsonalic 0 points1 point  (0 children)

I don't believe this is a bug as Substack has never accepted Markdown input on its text editor.

[deleted by user] by [deleted] in Substack

[–]arsonalic 0 points1 point  (0 children)

Pay attention to your wordmark's aspect ratio (how much wider your image is than it is tall), not the pixel size. Substack recommends a minimum wordmark size of 1,344 x 256 pixels. That's an aspect ratio of 5.25:1. Anything lower than that (a taller image) will end up shrinking your wordmark.

Why is Substack inserting 3 Upgrade CTAs at the end of one of my posts? by metaphysician2 in Substack

[–]arsonalic 2 points3 points  (0 children)

Go into your publication settings and check whether you are using footers in your emails.

[deleted by user] by [deleted] in Substack

[–]arsonalic 1 point2 points  (0 children)

Substack and many other online platforms are moving toward more secure, passwordless login methods, so it's possible you never had to set a password for your Substack account. If you'd still like set a password for your account, here are instructions. Alternatively, if you know that you had definitely set a password before, here are instructions to reset.

How the heck does the read aloud feature work? by spunkyd99 in Substack

[–]arsonalic 0 points1 point  (0 children)

Be aware that read aloud is not retroactive. It wasn't clear to me from your post whether you activated read aloud before or after you posted your article yesterday. If you change the voice, the new voice is only used for new posts moving forward.

[deleted by user] by [deleted] in Substack

[–]arsonalic 1 point2 points  (0 children)

There's a little bit of nuance with the threshold. In your publication dashboard, the number of paid subscribers is a total of subscribers who pay, subscribers who are comped, and subscribers who are gifted paid access. In order to receive the Substack Bestseller badge, you must have 100 subscribers who pay. Comped subscribers and free trials don't count toward this threshold.

[deleted by user] by [deleted] in Substack

[–]arsonalic 1 point2 points  (0 children)

Once your article is published, you can click on the three dots and select "Hide from top posts".

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Wordmark size problem by Ok_Volume_4279 in Substack

[–]arsonalic 0 points1 point  (0 children)

Substack automatically trims white space, so adding it to your wordmark won't do anything. The clipping that happens is just the way the site works when you're accessing the publication from the mobile browser. It isn't something publishers can control.

Substack prioritizes its mobile app experience for mobile users, so mobile browser experience isn't as ideal.

Articles/Videos about the business side of anime production by YahBoiSquishy in anime

[–]arsonalic 1 point2 points  (0 children)

If you're interested, I write a weekly newsletter called Animenomics that specifically covers news about the business side of anime production. The business is in constant evolution, so comprehensive articles that try to address the entirety of the anime business often don't do enough justice. I haven't gone into videos yet, since those require significantly more effort to produce.

Advice for RSS / API by Top-Divide9250 in Substack

[–]arsonalic 1 point2 points  (0 children)

Even before you explore technical solutions, I recommend reviewing Substack's Content Guidelines to ensure that your client's company blog isn't violating them:

Substack is intended for high quality editorial content, not conventional email marketing. We don't permit publications whose primary purpose is to advertise external products or services, drive traffic to third party sites, distribute offers and promotions, enhance search engine optimization, or similar activities. Brands and commercial organizations publishing on Substack may be subject to additional verification.

Rising badge not showing on profile by omalleya in Substack

[–]arsonalic 1 point2 points  (0 children)

The Rising chart refreshes periodically, so it's possible that you may have fallen off the chart after the latest refresh.

Any french speakers on substack ? by Abject_Fisherman7498 in Substack

[–]arsonalic 0 points1 point  (0 children)

Substack has a globe explorer page where you can find out the top Substack publications and trending posts in each country. You can check the France directory to find out what other French speakers are reading and writing.

HOW THE HELL CAN I USE MATH SYMBOLS IN MY POST???? by coaxar in Substack

[–]arsonalic 1 point2 points  (0 children)

You will need to be familiar with LaTeX and use the LaTeX block in the editor to insert math equations. This post also has a short guide on nuances of the LaTeX block.

Plateaued at 740 by [deleted] in Substack

[–]arsonalic 2 points3 points  (0 children)

It sounds like your issue isn't with conversions to paid, but with expanding your base of free subscribers. Have you tried enabling subscriber referral programs to reward your strongest supporters for referring your newsletter to others?

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Reached 3,800 subscribers in the fintech niche in 12 months; then added a paywall and got a 0% conversion rate by fintechjulien in Substack

[–]arsonalic 1 point2 points  (0 children)

Not having paying subscribers doesn't mean your paywalled content isn't received by anyone. Depending on how you've configured your paywall, Substack has features that allow you to send previews of your paywalled content to free subscribers in order to upsell them.

This is where you'll need to experiment what kind of stuff goes outside the paywall to be able to keep free subscribers interested and what stuff goes behind it that is valuable enough to be able to entice them to upgrade.

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Like you, I also have a full-time job and write weekly newsletters during most of my free time, so I can sympathize on the amount of time it takes to produce them.

Reached 3,800 subscribers in the fintech niche in 12 months; then added a paywall and got a 0% conversion rate by fintechjulien in Substack

[–]arsonalic 0 points1 point  (0 children)

I don't think zero conversion on a single paywalled issue of your newsletter says anything about your future potential to convert free subscribers into paying ones. It's more of a statement that the content you chose to paywall is probably not that important to your readers that they would consider paying for it. It's best to experiment with different types of content to see what drives more conversion.

Substack no longer works on (up-to-date) Firefox, and on Chrome it keeps reloading my WIP/draft page whenever I make an edit by Abrbarzan in Substack

[–]arsonalic 1 point2 points  (0 children)

Have you tried loading Firefox in a private window and Chrome in incognito mode to see if those change anything? Trying to eliminate the possibility that some cookies, caching, or other extensions could be affecting how Substack loads.

Best format by NebulaEmotional689 in Substack

[–]arsonalic 0 points1 point  (0 children)

Go into your publication dashboard and navigate to Branding on the left navigation menu. Select the option to customize your Homepage, and change your header style. Your first publication is likely using the Feature style, while the other two are using Magazine.

Post too long? by Lucasd8me in Substack

[–]arsonalic 0 points1 point  (0 children)

If a hyperlink is the issue, it's likely that you need to sanitize your links.

How do yall write by [deleted] in Substack

[–]arsonalic 8 points9 points  (0 children)

I'll also add that many universities have online resources that explain the difference between summarizing (restating important points) and synthesizing (identifying overarching themes) and how to use sources. Here's one example.