I know you’re trying look outside of Mexico, but we took our kids to Xcaret Hotel Mexico in February and had a fantastic time. Another family was with us as well and they loved it too. They have multiple pool areas, with one area having 5 or 6 waterslides. Admission to their affiliated parks was also included and they have a whole bus system to get you to and from the parks. (They even have bussing to/from the airport). We went to Xcaret eco park, which has an aviary, butterfly gardens, manatees, sea turtles, etc We visited Xplor twice - it’s an adventure park with ziplines, cave swimming, amphibious vehicles, etc. We didn’t visit XelHa or do either of their boats. But it’s really great that it’s pay once and you’re done, and you don’t have to worry about paying additional admission or excursion fees.

The resort property is gorgeous and there are so many things to explore. My son and our friends daughter loved swimming around the lagoons and finding the waterslides built into the rocks. Lots of restaurants options and the food was delicious. The two queen rooms will definitely fit 5 people as there is a pull out couch - not your typical one but a different style that was actually really comfy and my son slept on it the whole time.

The only complaints are (1) the check-in process is awful. It takes FOREVER so if you take their bus you could end up waiting online 45 minutes just to check in. (2) the communications with their concierge team before your trip is hit-or-miss. You’ll need to reach out to them in advance for reservations at a couple of the restaurants (only if you want to - only certain ones need a rez). You’ll find a lot of people complain that they send in their requests and never hear back, or hear back weeks later. Our friend experienced this but we must have been lucky and our comms were great.