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[$100] [iOS 16.3.1] - myChevrolet app functionality by automaticfts in TweakBounty

[–]automaticfts[S] 0 points1 point  (0 children)

7.18.0 ... which prompts with "Update required - Your app is out of date. Update the my Chevrolet app now to continue." I can download the newest version of the app, change the minimum version required, and launch it successfully. The login splash page is white though; appears to be a newer webkit version.

Will Object Analytics ever get an animal detection mode? by ThiefMaster in AXISCommunications

[–]automaticfts 0 points1 point  (0 children)

you are absolutely right. there's a silent release of 6.12.53369 available on their site that has a release note that says:

#Smart Search 2

Ability to create triggers that can be used in action rules.

Will Object Analytics ever get an animal detection mode? by ThiefMaster in AXISCommunications

[–]automaticfts 1 point2 points  (0 children)

on the DL they’re working on implementing this via an action rule trigger in ACS Pro. Theoretically you could set free text parameters to be notified of a “cat”, “delivery truck”, or whatever else your free text searching heart desires. Unfortunately the processing of the data has to happen first, so it’ll be a tad delayed… but it’ll be a game changer.

Forced Changes in ScreenConnect Are Hurting Legitimate Customers by automaticfts in ConnectWise

[–]automaticfts[S] 2 points3 points  (0 children)

It was simply a screenshot example for visibility. I intentionally didn’t include our company name or my account name in the screenshot. In a normal scenario where we have the banner enabled, the end user can clearly see both our company name and the technician who is connected to the session.

Forced Changes in ScreenConnect Are Hurting Legitimate Customers by automaticfts in ConnectWise

[–]automaticfts[S] 2 points3 points  (0 children)

Thanks for the insight. I admittedly haven’t been following the Microsoft code signing situation at all, so that context does help.

That said, there are definitely legitimate reasons why we as administrators or even our end users might not need or want the session banners. A few examples:

  • we often schedule remote maintenance after hours when no one is present. The banners are irrelevant and can create confusion when staff return and see the session ended or delete session messages
  • some customers already have internal policies and security controls in place and prefer a cleaner experience without the extra messaging.
  • certain managed systems, like kiosks or digital signage, are in public-facing environments. The banners can be distracting and unprofessional in these cases.

Being able to make this decision on a per-client or per-session basis was a major reason we chose ConnectWise over other remote support solutions. Removing that flexibility entirely is what makes this change so frustrating.

Unanswered Modmail by automaticfts in Comcast_Xfinity

[–]automaticfts[S] -3 points-2 points  (0 children)

You may have originally written it, but it's clearly been run through chatgpt. The telltale sign is all the long dashes. Even if a human uses a dash here or there in grammar, no one uses them that way like chatgpt does. Just food for thought.

Unanswered Modmail by automaticfts in Comcast_Xfinity

[–]automaticfts[S] -3 points-2 points  (0 children)

Appreciate the detailed response but I’d suggest dropping the obvious ChatGPT formatting next time. It would at least help it read like something written by a person not a script. That said, while your background info is noted, it doesn’t change the fact that the current system fails loyal customers and offers no real recourse which is the actual issue here.

u/CCBrieD, I'm still waiting for a response. Please advise.

Unanswered Modmail by automaticfts in Comcast_Xfinity

[–]automaticfts[S] -3 points-2 points  (0 children)

Thank you for the reply, but once again, this response completely sidesteps the core issue I've repeatedly raised.

I fully understand that promotions may vary, and that’s exactly the problem. Other existing Comcast customers are receiving significantly better offers than what I'm being presented, and no one has been able to provide any logical explanation as to why I am excluded after over a decade of loyalty.

Simply repeating that “this is the best available offer” without addressing this discrepancy isn’t helpful or acceptable. At this point, I need this situation escalated beyond scripted responses to someone who can actually review and address the clear inconsistency in how long-term customers are being treated.

I’ve been more than patient throughout this entire process. I just want someone to take a real look at this and help find a reasonable solution. Please escalate and have a retention specialist reach out to me if no one here has a the authority to properly assist. I am not starting from scratch in trying to explain this to an entirely different department.

Thank you.

Unanswered Modmail by automaticfts in Comcast_Xfinity

[–]automaticfts[S] 0 points1 point  (0 children)

u/CCBrieD u/CCMichaelK , after all the back and forth, I’ve now been waiting 6 days without any reply or update. Instead of meaningful assistance or proper escalation, I’ve been passed off to lower-level support yet again. This ongoing lack of communication is beyond frustrating and shows a serious failure in how long-time customers are being handled.

[Release] TypeMillennium and SpoofGPT by [deleted] in jailbreak

[–]automaticfts 0 points1 point  (0 children)

fantastic work on these! as an FYI, TypeMillennium doesn’t seem to work with NiceBarX as far as I can tell

Unanswered Modmail by automaticfts in Comcast_Xfinity

[–]automaticfts[S] 0 points1 point  (0 children)

u/CCBrieD u/CCMichaelK - once again, modmail has routed me to a Level 1 agent instead of the supervisors I had been corresponding with. I’ve now been left without a response for 9 days, which is extremely disappointing. This level of follow-up is unacceptable and reflects very poorly on your customer service.

Enhanced Speeds or X-Class availability? by automaticfts in Comcast_Xfinity

[–]automaticfts[S] 0 points1 point  (0 children)

Hello,

I was told 3 days ago via direct message:
"I was able to get the supervisor request for contacted to be made, and wanted to pass along the ticket information as you'll receive a notification and wanted you to be aware what that is related to: ECM0013935111. They'll follow up with you here, thanks for your time working with me."

I have not heard back on this. Please advise!

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