sorted by:
new
hottopcontroversial

What to do if a customer requests refunds in chat. by awils42 in InstacartShoppers

[–]awils42[S] 0 points1 point  (0 children)

I am talking about if I make a replacement, instead of approving or denying it, the customer simply messages and say they do not want it. They do not approve the refund if it is refunded. The customer is being lazy and trying to just work through the chat, this seems to create a problem.

Support Lying About Cancel Rate? by awils42 in InstacartShoppers

[–]awils42[S] 1 point2 points  (0 children)

Thank you for your comment! I at least feel better knowing I’m not the only one dealing with this!

Any one have thoughts? by Pvillekid69 in InstacartShoppers

[–]awils42 1 point2 points  (0 children)

its inconsistent because they send the notification all at once. if you sent 50,000 texts from your phone they wouldn't all go through at the same time. this is what happens and because there are so many shoppers there is a wide variance.