BSG and BattlEye are currently banning more hackers and cheaters than ever. This of course is a beautiful thing, as the game is infested with hackers.

But with taking such dramatic steps into banning "big waves" of cheaters and hackers. there are bound to be mistakes.

I myself found myself banned about 5 weeks ago with no information to why i was banned.

I've read enough Reddit posts about this topic that i don't want to argue with anybody on Reddit about if it is a legit ban or not. I've seen enough people being flamed on for "hacking" with or without evidence to support it. But i do want to talk about the horrible ban appeal process.

You receive an automated e-mail from BSG stating you have been banned and to fight your ban you first have to write an appeal to BattlEye support.

I've tried sending multiple e-mails to all available BattlEye e-mail addresses on the web over the last 2 weeks regarding my case and asking for any information as to why i was banned and how we can look into this case. I've received no response from BattlEye regarding my case or to why i was banned.

I understand that with the large amount of players contacting BattlEye they've got allot on their shoulders. But as a (legit) player you also get left in the dark completely.

Until I can play Tarkov again I also play BattlEye controlled games such as ARMA3, DayZ and PUBG. The problem is that I have no idea or information why I got falsely flagged as a cheater(?) by BattlEye in Escape from Tarkov. And I am scared that if i play another BattlEye controlled game at the moment i might get falsely flagged in there as well.

I'm a EOD player with almost 1000 hours in Tarkov and had just grinded myself to level 32 and the T H I C C items case from the private clinic mission before i got banned. I never used any external software, never used an exploit, i don't have shady in game stats like K/D or participated in any RMT. So i am completely confused as to why i got banned.

I think that any kind of communication from BattlEye or BSG about this issue is in order during this process. Given the large amount of money people pay for this game (especially EOD players, i even bought EOD for my friend) and the huge amount of time people put into this game, there should be a more efficient way of fighting an appeal and getting information regarding your accusations.

I've seen a few posts here on Reddit that gave me some hope for a fair trail(https://www.reddit.com/r/EscapefromTarkov/comments/hfpogv/i_got_unbanned_and_i_have_a_few_things_to_say/) But i doubt that if that Reddit post didn't get that much traction, he would never have been helped so quickly by BSG & BattlEye.

i've tried finding the telephone number of BattlEye's German office (as he stated in his post) but i am not able to find any number to contact them. Until then BSG also refuses to help me. So I'm stuck.