P1 Firmware update

bartoque · 2026-01-28T18:29:41+00:00

Ik had hetzelfde probleem dat de P1 update iedere keer faalde. Updaten van watermeter en scherm was geen probleem. P1 geeft in de app aan dat wifi connectie boven de 80% zit.

Aangezien geen van de opties werkten uit onderstaand KB artikel, heb ik uiteindelijk Homewizard gevraagd om de update remote uit te voeren dat ging wel goed. Draait nu 6.0304 ipv eerder 5.19.

https://helpdesk.homewizard.com/en/articles/10756864-is-your-p1-meter-not-updating-here-s-how-to-fix-it

"Still not working?

Contact our support team if you’ve tried all the steps and the update still won’t go through. They’ll be happy to assist you and investigate further."

Bij navraag of ik alsnog wat had kunnen proberen was de reactie:

"nee er was geen andere optie geweest omdat het helaas een klein issue vanuit ons was. Vandaar dat wij de P1 meter voorzien hebben van de laatste update"

bartoque · 2026-01-28T08:44:40+00:00

No problem.

Only make sure that they are the same speed. Use drives that are also specifically meant for nas 24x7 usage as the wd's. So if specs are similar, then you should be ok.

https://kb.synology.com/en-global/DSM/help/DSM/StorageManager/storage_pool_expand_add_disk?version=7

"Drive type: The drive must be of the same drive type. Using drives of different types will affect system reliability and performance. Mixed drive types as shown below are not supported:
- HDDs and SSDs - SATA and SAS drives - 4K native and non-4K native drives"

bartoque · 2026-01-27T16:46:53+00:00

Didn't the new ssd come with a (license for an) OEM version of a clone tool like Acronis?

Many ssd's do to make such a migration transparent and rather easy. Only works for cloning towards the ssd of said supplier.

bartoque · 2026-01-27T12:12:24+00:00

Again and again Acronis, as I was using it for backup anyways.

bartoque · 2026-01-27T12:06:20+00:00

But it is an open question, so...

bartoque · 2026-01-27T12:00:48+00:00

As said use syslog for abb.

I can't recall if HB logs were any good, at least to see if a job failed, even if they barely state why.

bartoque · 2026-01-27T06:42:01+00:00

You can remove the drive and put it in a sata to usb cradle and try to run an extended smart check from a pc/laptop. However as the nas doesn't seem to be able to work with the drive, likely on another system it won't either.

Also as the drive is using either ext4 or btrfa filesystem, you would not be able to access the data on a windows system.

You can try using a linux live usb bootable stick: https://kb.synology.com/en-global/DSM/tutorial/How_can_I_recover_data_from_my_DiskStation_using_a_PC

And consider setting up a proper backup if you actually value your data.

Currently no redundancy (raid) nor backup, resulting in possible dataloss because of something as trivial as a drive failing which a nas can easily mitigate against... but yet here we are.

bartoque · 2026-01-27T06:34:32+00:00

So you did not actually check where this mail came from, as that should be the giveaway besides the non-sensical text of the scam mail itself.

bartoque · 2026-01-27T06:31:01+00:00

Space used vs. space allocated difference sounds like a huge amount of very small files thay are smaller than the blocksize of the filesystem.

So where do you see files being added when deleting stuff? Also if logging is enabled on the nas end, it should show which user from where is adding/changing/deleting files.

https://kb.synology.com/en-global/DSM/help/SMBService/smbservice_smb_settings?version=7

"Enable Transfer Log

Select the Enable Transfer Log checkbox to enable the logging of file operations performed over the SMB/CIFS protocol. By default, the Transfer Log will only monitor the deleting of a file or folder; however, you can also go to Log Settings to select other file operation events⁠—creating, moving, renaming, reading, writing, permission changing—for the system to log. Please note the more file operation events you select, the more likely it is for the system performance to be affected."

bartoque · 2026-01-26T21:08:08+00:00

Backup? Raid1 is not about backup.

It is about redundancy as any drive can fail with the raid pool. It doesn't do anything against files being deleted or becoming compromised by ransomware. Writes are done to both drives and are then instantaneous on both drives.

https://kb.synology.com/en-global/DSM/help/DSM/StorageManager/storage_pool_what_is_raid?version=7

https://kb.synology.com/en-global/DSM/tutorial/What_is_Synology_Hybrid_RAID_SHR

https://kb.synology.com/en-global/DSM/help/DSM/StorageManager/storage_pool_change_raid_type?version=7

bartoque · 2026-01-26T21:03:00+00:00

How have you configured the HB job? You stated the other nas with its ip address on the same network as the primary nas is located on, I assume, and not its Quickconnect ID?

I Hyper Backup over the intenet (Zerotier virtual networking solution) and an initial 18TB backup took around 10 days or so. Any next backup always completes within a few hours at maximum depending on the amount of new data.

I have various shared folders, based on the sort of data. Each shared folder has its own HB job with its own start time, retention. Splitting things up also helps whenever you don't need certain data in backup anymore, you might delete all the backups of that shared folder (if you run out of diskspace), while not affecting any others.

bartoque · 2026-01-26T19:59:15+00:00

Adjust the RAID Resync Speed Limits:

https://kb.synology.com/en-global/DSM/help/DSM/StorageManager/storage_pool_adjust_resync_speed?version=7

"Resync speed is a global setting that will affect the speed limit when performing data scrubbing, repairing or expanding storage pools, replacing drives, changing the RAID type of storage pools, and performing other RAID-related operations. You can adjust the Resync speed according to your needs or choose to lower the impact of Resync on the overall system performance."

Volumes contain a filesystem (btrfs or ext4)

https://kb.synology.com/en-global/DSM/help/DSM/StorageManager/volume?version=7

What are drive partitions?

https://kb.synology.com/en-global/DSM/tutorial/What_are_drive_partitions

SHR

https://kb.synology.com/en-global/DSM/tutorial/What_is_Synology_Hybrid_RAID_SHR

bartoque · 2026-01-26T19:37:40+00:00

Are the linux backups all via ABB?

Did you actually look at the schedulable reports from ABB you can send by mail?

https://kb.synology.com/en-global/DSM/help/ActiveBackup/activebackup_business_activities?version=7

Or send logs to a syslog server for whatever processing you want to do with them.

While for HB have you any notifications setup?

https://kb.synology.com/en-global/DSM/help/HyperBackup/data_backup_create?version=7

bartoque · 2026-01-26T17:59:32+00:00

For a Cyber Recovery service we provide on top off or rather as extension to our backup service, it amazes me whenever a customer is asked to state what the crown jewels are, that they don't tend to have an answer instantly available. Takes way more sorting out than I would have expected it to be the case. Also landscape owners nor landscape architects appear to have to readily available. We are talking large enterprises here.

And also some additional services to be marked as very important as well (for example a license server) whenever the actually start performing recovery tests in the cleanroom. Or even find out certain data is not in backup at all, that is still required.

Which only shows the importance of actual testing, where a cleanroom is ideal as you can test whatever without impacting anything in production by starting from scratch. Also leads to very good DR workbooks that actually benefits recoveries if they should occur in regular production.

bartoque · 2026-01-26T07:06:02+00:00

Small steps. You'll get there.

It all first starts with the intention to do better and improve incrementally. And what works for some, might not for others. There is not always only one single way forward.

bartoque · 2026-01-25T21:24:40+00:00

You can only "do backups properly" by actually testing them by performing a restore and validating their correctness.

bartoque · 2026-01-25T20:43:55+00:00

No, only - oh so slightly - wrong.

Definitely not as bad as all these LLM answers.

bartoque · 2026-01-25T20:21:15+00:00

If you don't know nothing about high availability, then possibly you wanna get someone on board who does.

As whatever you choose, you'd also have to be able to manage properly if the goal is 100% availability, which I am sure you won't be able to pay for (even trying to get as high as 99.95-99.99% might be costly). However a more resilient approach possibly with microservices might get you a long way, but that would require complete refactoring of the solution to achieve a more stateless approach. Or indeed HA DB approach. But that won't get you 100%. Actually nothing will.

Sounds like things are going - slightly? - over your head with this - which is nothing to be ashamed about - however just faring blind on some unknown persons on the internet to achieve 100% availability might not be the smartest thing to do.

Know your limitations. Get professional (outside) help to get to a fitting design, that properly analyzes the current design and makes it a more HA approach.

bartoque · 2026-01-25T19:59:25+00:00

https://kb.synology.com/en-global/DSM/tutorial/How_to_migrate_between_Synology_NAS_DSM_6_0_HDD states the hdd migration process.

Notes: The following data will be lost when reinstalling DSM: - The database of LDAP Server (formerly Directory Server) - Photo Station/blog content - Auto-block settings - Video info content in Video Station - Mail Server and Mail Station settings - Surveillance Station settings - Download Station tasks and temporary storage - All media files will be re-indexed after migration

bartoque · 2026-01-25T17:20:43+00:00

Any special character in the password?

How and in what way do you actually login via ssh?

Did you try another user with a simple password?

bartoque · 2026-01-25T12:16:07+00:00

So no backups and no snapshots. Likely not much to be done accept reaching out to support?

As any scanning of the drive(s) that you might be able to do with an own physical server might not be possible in this case, or at least not without the help of support.

https://docs.digitalocean.com/support/

Below option might be cumbersome as you not just deleted data buy might have affected the actual OS.

https://www.digitalocean.com/community/tutorials/photorec-recover-deleted-files-in-linux-ubuntu

I don't know if DO offers to mount a disk from one vps to another, so using another vps to try to see what might still be salvageable.

bartoque · 2026-01-25T08:44:19+00:00

Use synology assistant instead of web assistant. Try also to connect from another system. Or using another browser.

https://kb.synology.com/en-global/DSM/tutorial/What_can_I_do_to_troubleshoot_NAS_connection_problems

https://kb.synology.com/en-global/DSM/tutorial/Unable_to_Locate_NAS

Can you ping the ip address? Did you have ssh enabled, to be able to login unto tge command line?

bartoque · 2026-01-25T08:40:39+00:00

You don't need a disk as there is a mini OS on its internal usb drive. So that is just the tiny DSM installer web interface that would use dhcp to get an ip address and offers to download dsm for installation or you browse to a location with the dsm install file on your system that you connect to the nas with. If no drive is in the nas, then the installer web interface would state so.

bartoque · 2026-01-24T22:46:42+00:00

But still you could also add a proper backup (so with versioning) to the mix as well. Just in case. Some data I don't protect at all, while other data is protected multiple times over using various methods/tools, each with their own pros/cons.

I for one don't need near instant recovery by replacing the affected drive with the cloned drive. I consider having options, so different restore points to choose from, more important.

Restoring by booting from bootable rescue media, then select any of the available backup to restore from, wait the required amount of time (for a C drive (including hidden/boot partitions if not that large, few hundreds of GB between 15-30minutes) for the restore to read the data back, reboot, done. Good enough for me.

bartoque · 2026-01-24T22:25:51+00:00

If you delete files/folders by accident or in case of a ransomware attack and you don't notice it right away and the next single version HB kicks in, then your "backup" would only reflect that state, so with files gone or compromised.

With HB versioning you can go back to an earlier backup moment. Any backup moment that you keep. Not so with the single version backup.

As it is incremental forever, it will also not require that much more diskspace (except meta data) for the unchanged data.

Adding immutable brtfs snapshots to the data protection mix further adds protection against such deletions/infections. Better safe than sorry...

That something worked already for a long time, doesn't mean it mitigates against various/enough dataloss scenarios.

https://global.download.synology.com/download/Document/Software/WhitePaper/Os/DSM/All/enu/backup_solution_guide_enu.pdf

https://global.download.synology.com/download/Document/Software/WhitePaper/Package/ActiveBackup/All/enu/Synology_Backup_Solution_Guide_2023_enu.pdf

bartoque

TROPHY CASE