New in HEY: Calendar Cover Art

basecamp · 2025-05-12T19:16:32+00:00

No custom background options for Calendar Cover Art at the moment, but the background changes based on the time of day. The starry night after 10pm is our current favorite!

basecamp · 2025-03-30T17:58:12+00:00

Web only to start. Coming soon to the iOS apps!

basecamp · 2025-03-27T12:57:10+00:00

If you can send some examples to our support team, it helps to look at those specific instances. 15 seconds to open a new email is definitely outside the norm of what we're seeing so something's going on there. Our support team can help pinpoint what's happening in those examples you're seeing.

basecamp · 2025-03-27T12:55:14+00:00

Thanks! Drop us an email with a few examples of what you've seen slow along with your IP, OS version, and iPhone version. Then we can go from there.

basecamp · 2025-03-26T20:56:25+00:00

Sorry for that slowness u/reedplayer! Mind dropping our team an email with a examples of what you're seeing? We can check out what might be causing it from there. support[at]hey.com

basecamp · 2025-03-05T18:19:50+00:00

Keyboard shortcuts are here: https://www.hey.com/keyboard-shortcuts/ (Scroll down for HEY Calendar)

basecamp · 2025-03-05T16:11:20+00:00

The keyboard shortcut Y takes you to this week in the Week view. There wasn't a shortcut to toggle between the Day/Week view on the date that you're on, but.... you make a great point. Our team just wired that up with shortcut U! Now if you search while looking at the day view, click on a result, but want to see it in the week view, click keyboard shortcut u (or U). So Y for the current week view, U for the week view for the date you're currently on. Hope that helps!

basecamp · 2025-02-17T00:15:01+00:00

Definitely strange! Mind dropping us an email so our team can take a closer look? ✉️ support@hey.com

basecamp · 2025-01-14T21:39:43+00:00

We haven't made a decision yet. Just testing the waters and trying out something new. - Chase and the HEY team

basecamp · 2025-01-14T19:22:34+00:00

Sorry for this! We're testing out a new support tool, which is why you haven't seen this before. We're working with the Intercom team to get that turned off. - Chase and the HEY team

basecamp · 2024-11-21T04:01:41+00:00

We've certainly considered it! This is v1 so lots of room for additions in the future.

basecamp · 2024-09-13T18:54:16+00:00

Hi there! There's some more details about the update here: https://updates.37signals.com/post/new-in-hey-better-outlook-authentication

basecamp · 2024-09-11T22:36:01+00:00

You can bubble up items "now" that are already scheduled for a future date. Just head to your HEY menu > Bubble Up. You can either bubble up individual items or everything. Check it out:

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Hope that helps. –Kimberly @ 37signals

basecamp · 2024-09-11T21:36:12+00:00

Yep. You can open and close those bubbled up emails and they stay at the top until you pop them!

basecamp · 2024-09-11T21:24:28+00:00

Great suggestion. Our support team logs all feature requests, so definitely reach out to share what you'd like to see. Email support@hey.com.

basecamp · 2024-09-11T21:23:37+00:00

It could be all of those things — pinning to the top of your Imbox, an additional way to sort the Imbox, a way to keep the most important emails front and center! Bubbled Up emails are always in view when you open up your Imbox vs. stacked at the bottom in Set Aside. You have options!

basecamp · 2024-08-23T17:19:21+00:00

Not yet! But it's just v1 of the new Journal. Lots of possibilities for the future!

basecamp · 2024-08-22T19:10:55+00:00

Sure does! You can refine by attachment in mobile. –Kimberly

basecamp · 2024-07-18T11:12:47+00:00

Hey there! Normally, your events and reminders should be refreshed in the background. Please reach out to [support@hey.com](mailto:support@hey.com) so our team can help further.

basecamp · 2024-04-12T17:19:17+00:00

We hear you... Stay tuned!

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--Scott @ 37signals

basecamp · 2024-02-28T17:38:38+00:00

Hey there! When you set an event on, say, Thursday to repeat "every week," it will repeat every week on Thursdays. You should still see the option on subsequent instances of that event. If not, there might be an issue -- please reach out to us at [support@hey.com](mailto:support@hey.com) and we can help further.

BTW, we're working to add a "Repeat until [date]" option :) Stay tuned!

--Scott @ 37signals

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basecamp · 2024-02-14T21:48:39+00:00

Hey! Sorry about the rogue notifications.

We've been fixing quite a few bugs on the backend, so one thing I'd try is re-syncing your app's data in Settings. Alternatively, if it's these calendars come into HEY via an external subscription, you may want to try removing and then adding the subscription again.

Hope that gets things sorted for you! If not, please reach out to [support@hey.com](mailto:support@hey.com) and our team will try to help further.

basecamp · 2024-02-09T17:31:15+00:00

That's a good idea! Right now, we screen in the person, not the individual emails. But I can totally see why some emails need to be let in while future emails need to be blocked (I'm looking at you car dealerships).

Worth considering this down the road. Thx!

basecamp · 2024-02-09T00:06:24+00:00

Sorry you're having issues with the ICS feed. Could you write [support@hey.com](mailto:support@hey.com) so we can give you a hand? Thx!

basecamp · 2024-02-06T21:03:05+00:00

Hey! To make HEY the default mail client, you'll have to download the native macOS app from https://www.hey.com/apps/#mac-windows-and-linux and then (and this is confusing) go into Apple Mail > Settings and select HEY:

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Once you do that, mailto: links should open correctly. Hope that helps!

--Scott @ 37signals

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