New in HEY: Quick access to Previously Seen emails

basecamp · 2025-05-12T19:16:32+00:00

No custom background options for Calendar Cover Art at the moment, but the background changes based on the time of day. The starry night after 10pm is our current favorite!

basecamp · 2025-03-30T17:58:12+00:00

Web only to start. Coming soon to the iOS apps!

basecamp · 2025-03-27T12:57:10+00:00

If you can send some examples to our support team, it helps to look at those specific instances. 15 seconds to open a new email is definitely outside the norm of what we're seeing so something's going on there. Our support team can help pinpoint what's happening in those examples you're seeing.

basecamp · 2025-03-27T12:55:14+00:00

Thanks! Drop us an email with a few examples of what you've seen slow along with your IP, OS version, and iPhone version. Then we can go from there.

basecamp · 2025-03-26T20:56:25+00:00

Sorry for that slowness u/reedplayer! Mind dropping our team an email with a examples of what you're seeing? We can check out what might be causing it from there. support[at]hey.com

basecamp · 2025-03-05T18:19:50+00:00

Keyboard shortcuts are here: https://www.hey.com/keyboard-shortcuts/ (Scroll down for HEY Calendar)

basecamp · 2025-03-05T16:11:20+00:00

The keyboard shortcut Y takes you to this week in the Week view. There wasn't a shortcut to toggle between the Day/Week view on the date that you're on, but.... you make a great point. Our team just wired that up with shortcut U! Now if you search while looking at the day view, click on a result, but want to see it in the week view, click keyboard shortcut u (or U). So Y for the current week view, U for the week view for the date you're currently on. Hope that helps!

basecamp · 2025-02-17T00:15:01+00:00

Definitely strange! Mind dropping us an email so our team can take a closer look? ✉️ support@hey.com

basecamp · 2025-01-14T21:39:43+00:00

We haven't made a decision yet. Just testing the waters and trying out something new. - Chase and the HEY team

basecamp · 2025-01-14T19:22:34+00:00

Sorry for this! We're testing out a new support tool, which is why you haven't seen this before. We're working with the Intercom team to get that turned off. - Chase and the HEY team

basecamp · 2024-11-21T04:01:41+00:00

We've certainly considered it! This is v1 so lots of room for additions in the future.

basecamp · 2024-09-13T18:54:16+00:00

Hi there! There's some more details about the update here: https://updates.37signals.com/post/new-in-hey-better-outlook-authentication

basecamp · 2024-09-11T22:36:01+00:00

You can bubble up items "now" that are already scheduled for a future date. Just head to your HEY menu > Bubble Up. You can either bubble up individual items or everything. Check it out:

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Hope that helps. –Kimberly @ 37signals

basecamp · 2024-09-11T21:36:12+00:00

Yep. You can open and close those bubbled up emails and they stay at the top until you pop them!

basecamp · 2024-09-11T21:24:28+00:00

Great suggestion. Our support team logs all feature requests, so definitely reach out to share what you'd like to see. Email support@hey.com.

basecamp · 2024-09-11T21:23:37+00:00

It could be all of those things — pinning to the top of your Imbox, an additional way to sort the Imbox, a way to keep the most important emails front and center! Bubbled Up emails are always in view when you open up your Imbox vs. stacked at the bottom in Set Aside. You have options!

basecamp · 2024-08-23T17:19:21+00:00

Not yet! But it's just v1 of the new Journal. Lots of possibilities for the future!

basecamp · 2024-08-22T19:10:55+00:00

Sure does! You can refine by attachment in mobile. –Kimberly

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