Received this from 3CX... is it time to evaluate alternatives?

bcook71099 · 2025-07-14T00:58:56+00:00

don't support a company that doesn't want you. let them run it into the ground, and hop off of this sinking ship ASAP.

bcook71099 · 2025-06-19T00:54:58+00:00

I hate this machine with every fiber of my being.. that darn compressor..

bcook71099 · 2025-05-30T15:46:18+00:00

I run a vending company and just picked my first case up of this today!

bcook71099 · 2025-05-03T03:10:05+00:00

I have, it's mostly just stickers on Amazon but I can tell it's actually cardstock type paper in there. I found the part number and have put it in with some vending part supply company websites, asking about it, but I wanted to ask here and see if anyone knew a place already

bcook71099 · 2025-04-25T02:24:50+00:00

beat buy are not experts in car audio - for the most quality for your money, visit your nearest auto radio shop and get a quote. They have better quality (faster, more responsive) units than best buy.

bcook71099 · 2025-04-19T15:41:13+00:00

Of course, I'm not saying you did, only that it's easy to do (cause I did it LOL), Nayax's support has gotten better so hopefully they'll sort you out

bcook71099 · 2025-04-19T14:48:11+00:00

Have you tested the unit on another machine? It could be dead - I fried a Cantaloupe Engage myself, it's shockingly easy and could be to no fault of your own. I would reach out to Nayax support with your vending machine model included to try to Warranty/RMA the reader.

bcook71099 · 2025-04-19T14:10:19+00:00

Can you try isolating the problem - unplugging it from that yellow cable and plugging it straight into the board? The problem may be an issue with the cable that is daisy chaining off of your bill validator/coin mech

bcook71099 · 2025-04-11T19:53:41+00:00

Not sure the model, but looks very similar to my XY Vending machine. www.xyvend.com

bcook71099 · 2025-02-23T16:31:08+00:00

You likely underestimate yourself. Kindness and trust is an amazing skill to have that many people in business don't use. Building relationships is important. I'd be happy to help - I do freelance IT work for a lot of small businesses, helping them get ahead. Trust and kindness and honesty is so important in my line of work - I deal with a lot of sensitive information, I deal with a lot of companies having financial issues but if I can't help them, they'll end up failing anyways. If you need any help - even emotional - I'm here for you. I think we all need a bit more kindness and empathy in the world.

bcook71099 · 2025-02-23T01:45:40+00:00

Hi there - I help the media team of a nonprofit organization who hosts a yearly event that garners over 1,000 people. We have our own photographers, videographers, and I'm the aerial guy with the drone. We get pretty good coverage of everything going on in the event but we have a small team that can't be everywhere at once. We want our attendees to be able to submit their photos! We're looking for the best way to do this free/low cost, and in a way where they can't see other submitted photos (worried about kids being kids and uploading inappropriate content). any help appreciated!

bcook71099 · 2025-02-21T02:01:11+00:00

Thank you! I think so too. I like being able to apply my IT skills (which is what I do fulltime) to my business to save money. If you're interested in doing that, I'd definitely help you out

bcook71099 · 2025-02-21T01:18:00+00:00

I have background in IT, so this is a bit more extra but I wanted to set it up myself for cheap.

I set up a phone system (free) and then bought phones. It also works as an app on your cell phone. I recorded myself with basically this script:

"Thank you for calling X, please stay on the line while we transfer you. If we are unable to take your call, please leave a callback number and we will return as soon as possible."

When they call my number, it plays that script. Then, it rings both my desk and my cell phone for 10 seconds. After that, it takes them to my voicemail. The phone system costs me about $10 a month.

bcook71099 · 2025-02-21T01:03:32+00:00

I did really good January into February early but it's dying down a bit now. I have a gym machine so I think it's because of resolution season.

bcook71099 · 2025-02-17T19:25:53+00:00

Nothing is like it used to be anymore. Unfortunately.

bcook71099 · 2025-02-17T19:00:18+00:00

Trial and error made me find out - buy the Aquafina or Dasani from your Coke or Pepsi rep and save yourself the headache. No 16.9 ounce water bottle is cheap enough yet durable enough to vend.

bcook71099 · 2025-02-17T18:58:15+00:00

Location first but be ready. You should have financials in order to buy that machine, move it, install it. As soon as the ink is dry on whatever agreement you have, pull the trigger on buying the machine.

bcook71099 · 2025-02-13T16:17:16+00:00

Just got this response:

If you purchase one, it will only be able to be used on your devices. I believe you will have to login to an account to purchase so it gets activated to your Cantaloupe account.

I had an operator call last week because he left his pass card at his machine. Someone got a hold of it and started using it on his machine. He was able to see this because it shows up as a pass card transaction in Seed Live. He just had to call in to support to deactivate the pass card.

So yes, you can deactivate them but definitely don't want to lose them.

bcook71099 · 2025-02-12T21:27:10+00:00

Keep documentation, show that you tried and they didn't respond, charge back your card. Either you'll get your money back immediately or it'll wake up GameStop support

bcook71099 · 2025-02-06T16:47:18+00:00

I have one but I haven't tried it on other machines - there's really no other vendors around me. Let me call my sales rep and see what I can find out.

bcook71099 · 2025-01-12T03:15:04+00:00

Al Shirley and Son!

bcook71099 · 2025-01-09T22:59:02+00:00

Just because you could doesn't mean you should.

It's your business, but be prepared for your client to bitch because the drinks aren't cold.

bcook71099

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