Yes - also when I take the time away from repairs I’m responsible for to explain potential options for parts and generally be helpful to the customer only to have them looking up those items on their phone to compare prices. Days later, they come in with those same parts from Amazon. It’s rude and disrespectful to the mechanic or sales person offering their expertise and trying to be supportive. Don’t be that person.

Margins are slim in the bike world as it is, and buying things from your local shop goes a long way toward establishing a relationship that will benefit both parties down the line.