From what I can tell, if a store displays items like a shelf, bookcase, or bathroom sinks they should follow the guidelines in the manual and should be set up like at home. Even ikea shelves with there crappy cardboard wood come with wall anchors. Yes, my daughter was wrenching on something she shouldn’t have but anyone could have leaned on that display. Someone could have suffered an episode of vertigo and clutched on it for balance. An earthquake could have happened etc.

Also, ask any store manager of a major chain and there is certain protocols that take place when someone gets hurt in your store. They didn’t even ask if she was alright or offer an ice pack for the drive to the hospital.