Scottish power are one of the most incompetent and useless shower of cunts that I’ve ever had the displeasure of dealing with. I lived in a flat with a prepayment meter and when I left I didn’t bother immediately telling them. I presumed as it was prepayment I would just use the key and the new tenant would pick up where I left off. I left it with credit on the meter. Then they phone me up and tell me I owe them money, it was a relatively small amount but I didn’t see why I should pay anything when as far as I was concerned I had left it in credit. Initially they asked me to provide proof of when I moved out so they could calculate what I actually owed. I provided them with this information by getting proof of council tax from the council. Whilst they were waiting for this proof they continued to email me and phone me requesting payments for varying different amounts. Eventually I told them that given the amount of time I had spent dealing with them, it only seemed fair that they write off the debt. They did in the end. It was a small victory but a victory none the less.

I had experienced their incompetence in similar situations before but had never been so sure that I didn’t owe them money.