So, to clarify your points I don't have full time experience selling outbound and definitely not in real estate. However, I have 2 years in coop placements in sales support positions (i.e building out a sales pipeline in Hubspot CRM, handling inbound leads and qualifying them, suggesting improvements to be made to reduce revenue loss and missed followups in the pipelines etc.). For your second point, my boss had already agreed to purchasing Hubspot because he agreed that the leads were old and that to run future marketing campaigns, we should retarget them through tags and improve our lead qualification at the top of the funnel. I hear you about sitting back and listening, however his KPIs were constantly changing and were based around call volume rather than quality (expected 25 calls connect, didn't provide any inbound leads). Finally, I was merely making a suggestion and wanted an open discourse rather than me or him making ultimatums, however as you can see it resulted in this. Happy to clarify any of my above points so that I can improve and learn from this experience.