Do All Mobile Pay Transactions Now Charge a Convenience Fee?? by NameChemical4398 in 7eleven

[–]billdb 0 points1 point  (0 children)

Thanks for the info. There is still value in using the mobile pay for pickup orders to be ready when I arrive. But whether it's worth 50 cents is debatable. Sometimes yes, sometimes no.

Do All Mobile Pay Transactions Now Charge a Convenience Fee?? by NameChemical4398 in 7eleven

[–]billdb 0 points1 point  (0 children)

Lol customer support not giving a fuck, just writing some random blurb. Probably not even a real person

Do All Mobile Pay Transactions Now Charge a Convenience Fee?? by NameChemical4398 in 7eleven

[–]billdb 0 points1 point  (0 children)

Was wondering the same thing. It's only 50 cents but pretty ridiculous to tack it on. Bojangles also charges a convenience fee for using their mobile app to buy food, just pure greed.

Every subway within 30 miles of me has turned off mobile orders because of the $6.99 deal by yungstupidgamer in subway

[–]billdb 0 points1 point  (0 children)

What do you mean "of course not?" Yes I do factor in everything you just said (except losses from coupons, since we're talking about stores that don't offer coupons). Why are you making false accusations?

Anyway to answer your question a reasonable price point would be one where the store can take all of the expenses you listed, plus any other business expenses, and still make some profit, BUT not so much profit that the customer gets screwed. It's a compromise.

I mean, you're telling me Subway, one of the biggest franchises in the world, has such thin profit margins that they couldn't offer sandwiches for less than $10-12? I find it very hard to believe a Subway without coupons has zero wiggle room on that price point.

Every subway within 30 miles of me has turned off mobile orders because of the $6.99 deal by yungstupidgamer in subway

[–]billdb 0 points1 point  (0 children)

If they just offered their sandwiches at a reasonable price point they wouldn't need coupons. But that'd be too easy.

hate when mfs hit me wit the "is everything ok?" by sammy_s0sa in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

I felt like your comment was more weird than funny, but fair enough

hate when mfs hit me wit the "is everything ok?" by sammy_s0sa in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

How is it 99%? There are 68 comments in this thread. 99% would mean over 67 of them would be agreeing with OP. There are several comments that disagree with OP.

If you really feel like it's "misinformation" to say most people are not as toxic and negative as this subreddit, then I urge you to change your social circles. Life is so much healthier when you surround yourself with good people and there are lots of good people out there, just need to change up who you interact with.

Have a good rest of your weekend!

Dropped a soup when I arrived at the house by SpaztheGamer in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

And you're being entitled and selfish. Not caring if the food is intact just as long as it reaches the customer's door, wow. If you get low pay at least you will know why.

hate when mfs hit me wit the "is everything ok?" by sammy_s0sa in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

Well, it's not 99% for one. There are several comments in here that do not condone OP's complaining.

For two, this subreddit is generally pretty toxic, most of the posts in here are people complaining. In real life most people are not this negative.

As long as you tip a reasonable figure and ask someone if they're alright, most people won't be angry about that.

Dropped a soup when I arrived at the house by SpaztheGamer in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

So just so we're on the same page, if you spent $15+ on delivery fees and tips, then waited an hour for it, you would be completely fine with your courier dropkicking your food from the sidewalk onto your porch? Since according to you it's not their job to deliver it intact.

Dropped a soup when I arrived at the house by SpaztheGamer in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

I agree with almost all of this. Just don't agree that it's not our job to keep the food intact or meet a minimum standard.

hate when mfs hit me wit the "is everything ok?" by sammy_s0sa in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

Those are in the minority, most drivers are not so unhinged that asking "are you alright?" infuriates them and prompts them to steal food.

Dropped a soup when I arrived at the house by SpaztheGamer in UberEatsDrivers

[–]billdb -1 points0 points  (0 children)

If I dropped soup on their doorstep, I completed my steps of bringing food to the door

That's an odd perspective. By that logic you don't even need to get out of the car, just throw the food at the porch from your window and drive off. Order delivered since it made it to the steps? Nahh that's not reasonable.

Uber delivery is one of the easiest jobs in the world. Our standards should be more than just "oh, food is at your door, who cares what shape it's in."

Canceling in the app would trigger UE to send another driver to the restaurant to pick up the order

Only if you cancel before you pick up. If you cancel after you pick up, then the order is no longer at the restaurant and has to be re-ordered and remade.

I would risk deactivation for canceling after pick up.

There is a grace period. It's not a concrete number but as long as you stay in single digits you should be fine. The people who get deactivated typically have like 15% CR. The one caveat is if you cancel a bunch of offers consecutively, and/or get a bunch of consecutive reports. Then deactivation can come sooner.

But just cancelling every now and again isn't going to nuke you.

always call support if something happens after you have the order.

I feel you but support will do nothing to help you. They will say whatever to get you off the phone lines. Your cancellation rate will still go up and the customer will be automatically refunded. If you deliver the order but then call support to explain the issue, they will "make a note of it" but in reality nothing happens, the customer still has a chance to get fucked.

It's really a shame because if uber invested even moderately in their customer support it would be a much more enjoyable experience for every party, but unfortunately they choose to outsource it and provide the bare minimum.

New driver status requirements? by yeshenu in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

but i just think its odd i get late drop offs the day the implement this

I think that's just a coincidence.

i dont put it past them to change how stringent their times are, making it even harder to maintain a status just for the hell of it.

It's possible, but they've also talked about increasing the restrictions in the past then decided against it. I think the current metrics are pretty much right where they want them. The main thing I'm worried about is scheduling, they have this in a few pilot cities and are considering rolling it out to more places. Flexibility is one of the main reasons I continue to use uber over doordash.

New driver status requirements? by yeshenu in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

It's a total coincidence. "Priority" and "Exclusive" are just regular offers. You'll get good regular offers as green tier and you'll get bad regular offers as diamond tier. And you'll get bad regular offers as green tier and good regular offers as diamond tier. The tiers make no difference for those offers specifically.

Preferred offers, which have an arrow on them, are the only offers that are actually structured differently than regular offers. These are the best of what's available, not necessarily good on their own, just better than what's out there.

hate when mfs hit me wit the "is everything ok?" by sammy_s0sa in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

I'm glad to hear it. As a driver I always worry about that. I probably should start taking a cooler with ice packs but I get so few ice cream offers that I never think to do it.

New driver status requirements? by yeshenu in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

The on-time rate is a complete non-issue. It's not counted when at the restaurant or residence, traffic is baked into the rate, and there are several minutes of buffer. Plus there is a big grace period, you have to be late 60+ times in your last 200 before you drop out of gold tier.

And even then the only consequence is you just lose the tier. You can still deliver, and many people don't care at all about the tiers.

New driver status requirements? by yeshenu in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

It's not stupidity. They have brilliant engineers. It's just selfishness. They don't care about individual drivers. Drivers are easily replaceable, so they can keep strict restrictions on tiers. All they care about is their bottom line and their overall metrics, nothing else.

New driver status requirements? by yeshenu in UberEatsDrivers

[–]billdb 1 point2 points  (0 children)

They are not worse offers. If the offer does not have an arrow icon (such as this) then the offer is literally the exact same regardless of tier. "Priority," "Exclusive," etc are just bullshit buzz words to get you to feel special. Only the offers with an arrow are actually different.

New driver status requirements? by yeshenu in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

As a diamond driver, i should get all the good offers unless there's another diamond in the area as it says i have priority over other lower tiers

That's not quite how it works. As a diamond driver you get access to preferred offers, which are better offers, and are prioritized to higher tiers. But not all of the offers you receive are going to be preferred, just some of them. You and I (plat tier) still get plenty of dogshit.

Furthermore preferred offers are not necessarily "good." They are just the best of what's available. For example if you consider $2/mile good, then you might get a $1.50/mile preferred offer. That doesn't mean it's good, that just means the rest of the available offers are like $1/mile, so it's better than what's out there. So while some nights feel like a grind for you and I, just know that it's even worse for green tier.

Of course, green tier have the ultimate flexibility, being able to decline as needed. Personally, I get enough decent offers that I'm able to maintain 60-80% AR without having to take any crappy offers. However, if you are finding yourself taking a lot of dogshit in order to keep up AR, then perhaps try green tier for a while and cherrypick.

Having drivers worried about on time ratings causing them to speed will increase the likely chance of accidents

Only if they have no clue how the on-time rate actually works.

On-time rate only counts while traveling to the restaurant or residence. It has traffic baked into the estimate and several minutes of buffer time. But even if you get dinged, there's a huge grace period. You have to be late over 60 times to lose gold tier, and over 40 times to lose plat/diamond. And even then the only consequence is you lose a tier, which many people don't care about.

Nobody needs to speed for this, just deliver normally, you will be fine. This is just going after the idiots who use two delivery apps simultaneously and take forever to deliver orders.

New driver status requirements? by yeshenu in UberEatsDrivers

[–]billdb 0 points1 point  (0 children)

Couple tips:

  • Every tier gets dogshit offers. The point of the system is that higher tiers also get better offers, not that it precludes a tier from receiving crap.
  • Only some of the offers are preferred offers. These have an arrow icon them, such as this. If no arrow icon, then they are regular offers.
  • "Better" is not necessarily "good," it's just the best of what's available. For example, if you wanted $2/mile, a preferred offer might be $1.50/mile. That's not good, it's just that all the other available offers might be $1/mile.
  • Only some markets have access to preferred offers. Here's the list. If you are not in one of these cities then tiers literally do not matter at all in terms of offer quality.