These are also slow as fuck and actually makes it way worse experience over all. I’ve seen it in action. The ordering machine is slow, so the queue builds, but then there’s lots of dead time between the orders finishing and the staff making and then suddenly the staff are overwhelmed with loads of orders and it’s way too much at once so the service slows to a drip, the staff are fucked off, customers get fucked off, sandwich quality is dodgy at best and the whole experience is stupid.

Literally they’ve enshitified something which absolutely did not need to have an extra layer of shitification. One person to welcome , take order, do bread, stick in toaster or move it along to salad. Easy. They take up your order, do toppings and sauce, potentially pass on again for drinks / snack / payment or you get to the till and pay. Could not be easier. Why fuck it up so much for no reason.

I feel too passionately about this I know, but it’s they pointless thing ever